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Lenovo PhonesA5 [L18021] Smartphones
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9 Posts

11-25-2018

Germany

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  • Message 1 of 14

Cant change default launcher

2018-12-13, 14:26 PM

Hello,

 

on my Lenovo L18021 the "My Launcher" is pre-installed as default launcher.

 

I downloaded several launchers from Play Store like Apex Launcher or Nova Launcher and set them as default.

But everytime I restart the phone it is changed back to My Launcher and I have to change the launcher manually again.

 

Please, what can I do to change the launcher of my L18021?

 

Best regards,

Ralf

 

 

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9 Posts

11-25-2018

Germany

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Betreff: Cant change default launcher

2019-05-26, 12:12 PM

As long as there seems no solution for this issue available, I decided to uninstall the MyLauncher via Minimal ADB and Fastboot.

 

The package that needs to be uninstalled is "com.qiku.android.launcher3". Before you do this, make sure that another launcher is installed.

 

After rebooting, the launcher of your choice starts automatically, without having to change it manually in the settings.

 

Anyway I'd like to see a Pie Update for the L18021 coming this year, as I really like the phone and haven't regret yet buying it.

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3949 Posts

12-01-2016

Philippines

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  • Message 2 of 14

Re: Cant change default launcher

2018-12-13, 20:13 PM

Hi Ralf09,

 

Sorry if you have any issues with changing the launcher. For us to be able to escalate this to the Product team, we will need an IMEI and bug report.

 

Please update your profile with current phone, carrier, and IMEI-- this will help me investigate.  Need help updating your profile? See here.

 

Here are the steps on how to get a bug report:

 

-Go to Settings ->Developer options -> Enable USB debugging > Toggle On
-Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On
-Once the issue is reproduced: Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power down menu.
-Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
-Then upload the BugReport to your personal Google Drive and then share the link to the BugReport on the forums in a reply.
-Provide observations of what you saw happen right before the bug report was taken. Please indicate the local time when you observed the behavior.

 

Let me know once updated.

 

Regards,
Daisy
Moto-Lenovo Support


**Please don't ask me questions by Personal Message; questions belong in the forums

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9 Posts

11-25-2018

Germany

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  • Message 3 of 14

Re: Cant change default launcher

2018-12-14, 18:12 PM

Hi Daisy,

 

thanks for your reply. The IMEI1 of my L18021 is (removed).

 

Here's the link to my bug report:

 

https://drive.google.com/open?id=14M4Cn1jJdsC8MCtuVClSgLeE1MbRrR93

 

Thank you very much for your help!

 

Best regards

Ralf

 

Edited for Privacy: Removed IMEI number.  -  JM

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5418 Posts

07-12-2014

United States of America

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  • Message 4 of 14

Re: Cant change default launcher

2018-12-17, 14:38 PM

Thanks Ralf. I will pass this along to our product team for investigation. I will post back once I get some feedback from them.

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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9 Posts

11-25-2018

Germany

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  • Message 5 of 14

Re: Cant change default launcher

2018-12-17, 19:06 PM

Thank you

 

 

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11 Posts

12-22-2018

Israel

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  • Message 6 of 14

Re: Cant change default launcher

2018-12-22, 22:14 PM

Hello,

 

I am experienceing the very same behavior; Don't think I ought to upload the bug report, as it's pretty much on all of those 'global firmware' A5 device.

 

Please fix it the soonest.

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9 Posts

11-25-2018

Germany

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  • Message 7 of 14

Re: Cant change default launcher

2019-01-22, 15:32 PM

Hello,

is there any Update on this?

Best regards

Ralf

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3949 Posts

12-01-2016

Philippines

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  • Message 8 of 14

Re: Cant change default launcher

2019-01-24, 17:37 PM

 wrote:

Hello,

is there any Update on this?

Best regards

Ralf


Sorry for the delay. There's no update yet but we'll let you know if there is.

 

-Daisy

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9 Posts

11-25-2018

Germany

23 Signins

298 Page Views

  • Posts: 9
  • Registered: ‎11-25-2018
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  • Message 9 of 14

Betreff: Cant change default launcher

2019-05-26, 12:12 PM

As long as there seems no solution for this issue available, I decided to uninstall the MyLauncher via Minimal ADB and Fastboot.

 

The package that needs to be uninstalled is "com.qiku.android.launcher3". Before you do this, make sure that another launcher is installed.

 

After rebooting, the launcher of your choice starts automatically, without having to change it manually in the settings.

 

Anyway I'd like to see a Pie Update for the L18021 coming this year, as I really like the phone and haven't regret yet buying it.

0 person found this solution to be helpful.

This helped me too

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1 Posts

08-06-2019

United States of America

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  • Message 10 of 14

Betreff: Cant change default launcher

2019-08-06, 13:17 PM

Please what are minimal ADB and fastboot? Cus I have the same issue also.

 

I need to uninstall mylauncher asap.

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