cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Mark_Emeritus Moto Emeritus
Moto Emeritus
Posts: 16,016
Registered: ‎11-21-2013
Location: The Moon
Views: 760
Message 11 of 16

Re: Unable to connect at this time, MotoBLUR setup

Thanks for confirming. I'm looking into it.



Mark

Forums Manager

Mark
Former Employee
Mark_Emeritus Moto Emeritus
Moto Emeritus
Posts: 16,016
Registered: ‎11-21-2013
Location: The Moon
Views: 760
Message 12 of 16

Re: Unable to connect at this time, MotoBLUR setup

You should be able to create a new account now or reset password for existing account.



Mark

Motorola Support

Mark
Former Employee
Folletst
What's DOS?
Posts: 4
Registered: ‎12-11-2015
Location: United States
Views: 760
Message 13 of 16

Re: Unable to connect at this time, MotoBLUR setup

Hello, Mark.



I bought the phone a week ago. I can't connect my phone to "Motorola device ID":



I tried to connect using different connections (Wi-Fi and 3G) and different accounts (my account, create new account and use "add account"). Next I tried go to https://portal-moto.svcmot.com/moto-web-portal/​ but when I sign in my google account I have google 404 page.



How do I register my phone in Motorola Device ID (on phone) or Motorola Device Manager (on web)?

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,144
Registered: ‎02-02-2016
Location: US
Views: 760
Message 14 of 16

Re: Unable to connect at this time, MotoBLUR setup


Folletst said:


Hello, Mark.



I bought the phone a week ago. I can't connect my phone to "Motorola device ID":



I tried to connect using different connections (Wi-Fi and 3G) and different accounts (my account, create new account and use "add account"). Next I tried go to https://portal-moto.svcmot.com/moto-web-portal/​ but when I sign in my google account I have google 404 page.



How do I register my phone in Motorola Device ID (on phone) or Motorola Device Manager (on web)?


View original


Can you skip this step or are you stuck?


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 27,144
Registered: ‎02-02-2016
Location: US
Views: 760
Message 15 of 16

Re: Unable to connect at this time, MotoBLUR setup

see if this helps:



https://forums.motorola.com/posts/39704b5343



 


* Search box is your friend * I don't respond to PM if question belongs in forum
Highlighted
Folletst
What's DOS?
Posts: 4
Registered: ‎12-11-2015
Location: United States
Views: 760
Message 16 of 16

Re: Unable to connect at this time, MotoBLUR setup


AlphaDog said:


Can you skip this step or are you stuck?


View original


I use my phone fully functional, except for the "Motorola Device ID". If it is not necessary to use it, I will not use. I thought that by registering my phone, I'll get more support in the case of loss or theft, can use the identification of my phone using Motorola services...



I do not want  bypass the "motorola device ID" activation.