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3 Posts

09-11-2021

India

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Charging and using accesories like mouse can't be done at the same time.

2021-09-11, 15:45 PM

Dear Sir/madam,

 

In my LENOVO YOGA TABLET model no YT-X705X, in usb hub for charging and using pendrive simultaneously, is not working here. It works well in all mobiles and other tablets like panasonic and samsung. Either it is charging or operating mouse using this hub but both can't be done at the same time. I visited nearby authorized service centre but problem still not resolved.

 

Any help will be highly appreciated.🙏

 

Regards,

 

Biprojit.

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4482 Posts

11-04-2019

United States of America

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Re:Charging and using accesories like mouse can't be done at the same time.

2021-09-13, 15:50 PM

 

Welcome to the Community Forums @ Biprojit Paul !

 

Glad to have you posting here!

 

Please share here your Yoga Smart Tab's MTM (machine type-model) number for us to check its specifications as this would help us detail more about your machine variant while keeping the confidentiality of your serial number.

 

It can be seen through the device's label/sticker or its original packaging and does usually have a format of Z********R as an example.

 

Here's a link as well that also contains additional methods in obtaining your device's details.

 

Aside from that, please share here the model name/type (number) of the USB hub that you're attempting to use on the Yoga Smart Tab as well for us to check it.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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3 Posts

09-11-2021

India

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  • Message 3 of 5

Re:Charging and using accesories like mouse can't be done at the same time.

2021-09-13, 16:37 PM

MTM - product number : ZA540019IN, Model : Lenovo YT-X705X

 

I am trying to use a portonics hub, with Lenovo yoga compatibility mentioned in their specs, also it is working in other tabs like panasonic and samsung and realme mobiles,

 

I'm attachibg the model, spec and compatibility of the hub herewith.

 

Your early response will be highly solicited as I have bought this hub very recently.

 

Thanking you in advance.

 

 

 

 

 

IMG-20210913-WA0003.jpg IMG-20210913-WA0005.jpg IMG-20210913-WA0002.jpg IMG-20210913-WA0004.jpg
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4482 Posts

11-04-2019

United States of America

358 Signins

34132 Page Views

  • Posts: 4482
  • Registered: ‎11-04-2019
  • Location: United States of America
  • Views: 34132
  • Message 4 of 5

Re:Charging and using accesories like mouse can't be done at the same time.

2021-09-14, 21:26 PM

 

Thanks for providing your device's details @ Biprojit Paul !

 

Upon checking through the Yoga Smart Tab's specifications, it says in there that its USB-C 2.0 port only supports data transfer and Power Delivery.

 

With this, this seems to be the reason on why you can't use both features (charging and connecting a mouse) into the Yoga Smart Tab at the same time since USB-C 2.0 doesn't have full TB3 protocol support.

 

It would be advisable to get in touch with the USB Hub manufacturer for further recommendations towards this.

 

You may check the Yoga Smart Tab's complete specifications through this link.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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3 Posts

09-11-2021

India

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70 Page Views

  • Posts: 3
  • Registered: ‎09-11-2021
  • Location: India
  • Views: 70
  • Message 5 of 5

Re:Charging and using accesories like mouse can't be done at the same time.

2021-09-15, 3:06 AM

Then how to use a mouse and charge simultaneously, as this feature is available in all other tabs and mobiles.

 

As mentioned in specs it is not able to transfer data and charge at the same time, I a have attached the picture showing pendrive is working but not charging and vice-versa.

 

This is the one of latest version of lenovo tabs, will be very thankful if this does become odd one out among others for this feature as this is extremely required for going through video lectures in studies.

 

Please advice.

IMG-20210915-WA0002.jpg
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