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ginny383
Paper Tape
Posts: 1
Registered: ‎01-08-2017
Location: AU
Views: 6,244
Message 1 of 5

Is it possible to turn off all share to watch Foxtel Go (Australia)

I am in Australia and unable to use the Foxtel Go app on my new Lenovo 3 tablet. Foxtel Techs tell me it because I need to turn off the 'Allshare" on the tablet (their App does not allow screen sharing so tablet wont open app)  Apparently the Allshare app is a background App and connot be turned off? Is this the case?  Any alternative?  Any suggestions appreciated...thanks

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 6,143
Message 2 of 5

Re: Is it possible to turn off all share to watch Foxtel Go (Australia)


@ginny383 wrote:

I am in Australia and unable to use the Foxtel Go app on my new Lenovo 3 tablet. Foxtel Techs tell me it because I need to turn off the 'Allshare" on the tablet (their App does not allow screen sharing so tablet wont open app)  Apparently the Allshare app is a background App and connot be turned off? Is this the case?  Any alternative?  Any suggestions appreciated...thanks


Hi ginny383,

 

Yes it is a background process but you can disable it. In settings, apps, all select the AllShare ControlShare Service 1.0.0 (com.sec.android.allshare.service.controlshare) and then force stop and clear the cashe and data and then disable.

 

Hope this help you and let us know how you get on


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Floydian42
What's DOS?
Posts: 2
Registered: ‎03-28-2017
Location: AU
Views: 5,667
Message 3 of 5

Re: Is it possible to turn off all share to watch Foxtel Go (Australia)

I have recently encountered the exact same issue a Ginny383. Unfortuently this issue is not able to be resolved in the way outlined by Neo_Cortex (the application  / process does not exist to be able to disable it).

After contacting Lenovo customer support direclty, they have informed me that there is no resolution to this issue. The official answer from them is as follows.

 

PRODUCT DESCRIPTION: Lenovo YT3-X50F TAB 2G+16GBL-AU
PROBLEM DESCRIPTION: PDTIT0313/FOP/Foxtel Go application issue

Thank you for contacting Lenovo Consumer Service Support. 

Please be informed that you not able to access Foxtel Go application due content rights as the application is required to have protection built in to prevent screen sharing.

 

According to our Technical team, we unable to disable the Allshare Service as we dont have access to make changes in Android platform.

 

You also may refer to Android support to get advise in regards to this issue. Please refer below for link for more information:

 

1) Foxtel forum : https://community.foxtel.com.au/t5/Foxtel-Go/Foxtel-Go/td-p/118370
2) Lenovo forum : https://forums.lenovo.com/t5/Android-Yoga-Series-Tablets/Is-it-possible-to-turn-off-all-share-to-wat...
3) Android support : https://support.google.com/android#topic=7313011

An unfortunate answer, but luckily for me I only purchased this 2 days ago so I will now be returning my device to the place of purchase as it is not fit for purpose as described by the sales representative.

 

 

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BarryfromAus
What's DOS?
Posts: 1
Registered: ‎08-01-2017
Location: AU
Views: 4,572
Message 4 of 5

Re: Is it possible to turn off all share to watch Foxtel Go (Australia)

Purchased a Lenovo Yoga Tab 3 today.

The upgrade to Android 6.1 was made available straight away from the tablet.

Loaded Android 6.1 with no problems AND FOXTEL GO RUNS LIKE A DREAM.

Problem over.

BobH2
What's DOS?
Posts: 1
Registered: ‎12-04-2018
Location: AU
Views: 1,373
Message 5 of 5

Re: Is it possible to turn off all share to watch Foxtel Go (Australia)

I have been unable to find Allshare in the Apps, so I have been unable to turn it off. Any ideas.

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