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tombraga2016
802.11n
Posts: 205
Registered: ‎10-16-2016
Location: PT
Views: 3,509
Message 31 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

look here Luma46, if you cannot install from Play Store: http://apk-dl.com/lenovo-companion-%E2%80%93-mobile/com.lenovo.serviceit

janvs
Paper Tape
Posts: 3
Registered: ‎01-01-2016
Location: Netherlands
Views: 3,325
Message 32 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

The lenovo companion app i installeren today from playstore starts up but then i cannot sign in nor register. App does not repond.  Running it lenove yoga 2 Android Pro 1380 lte tablet.

please lenove techbteam solve this issue.

 

There are many commentaar on Google Store that there is lack of timely support and service as issues are there already quite long term now.

 

 

Thx Jan v schijndel

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JoelKind
Blue Screen Again
Posts: 11
Registered: ‎12-18-2016
Location: DE
Views: 3,240
Message 33 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

And what about for Windows ?

 

Will be a Testing APP too ?

 

greets

 

JOEL

DailyLama72
Punch Card
Posts: 51
Registered: ‎01-09-2017
Location: AT
Views: 3,141
Message 34 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Yoga tab 3 plus: the app only shows me ads. There are no diagnostic functions. It does not even find the Lenovo shop in Vienna, Austria. I can only check for updates and go to an upgrade roadmap where the tablet is not even mentioned.

 

Did I overlook something?

tombraga2016
802.11n
Posts: 205
Registered: ‎10-16-2016
Location: PT
Views: 3,116
Message 35 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

The actual Lenovo Companion works fine on my Tab 3 Plus, i made the complete diagnostic test, everything ok.

 

also i could see the warranty of my tablet, the serial number was accepted.

 

But it works only in Portrait Displaymode.

 

 

DailyLama72
Punch Card
Posts: 51
Registered: ‎01-09-2017
Location: AT
Views: 3,110
Message 36 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Could you please tell me, how exactly you start a diagnosis? I don't have this option in the menu.
tombraga2016
802.11n
Posts: 205
Registered: ‎10-16-2016
Location: PT
Views: 3,099
Message 37 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

from start screen wipe to the left, then you can choose the diagnostic in the extra area.

then test one by one all parts of the tablet
RetiredPaul
Fanfold Paper
Posts: 3
Registered: ‎02-25-2017
Location: GB
Views: 2,839
Message 38 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

I have just installed this on my Yoga Book.  But I cannot be past the welcome screen.  I select the log on option a the bottom of the screen,  but it just stays there. 

 

Any suggestions how to get to the log-on panel? 

RetiredPaul
Fanfold Paper
Posts: 3
Registered: ‎02-25-2017
Location: GB
Views: 2,784
Message 39 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Just discovered the solution - it only works in portrait mode! Not great:-(

northspoon
Punch Card
Posts: 27
Registered: ‎08-01-2017
Location: GB
Views: 1,937
Message 40 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

I have recently purchased a Yoga Tab 3 Pro, and looked for the app on Google Play. I found an app called Lenovo Help, is that the same thing? 

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