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mostlyhuman
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Posts: 10
Registered: ‎02-06-2015
Location: GB
Views: 6,281
Message 11 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

im am told at the app store that my device is not compaterble. Ihave 8inch yoga 2, andriod, please advize. Thanks tim

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Registered: ‎06-20-2011
Location: US
Views: 6,226
Message 12 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

     Bug Report: Smiley Surprised

 

     System: Yoga Tablet Pro-1380F, Android Version 4.4.2, YT2-1380F_USR_S000219_1504281410_WW21_ROW

 

     After opening the previously installed Lenovo Companion App, 1.3.0.0215, it asked me if I wanted to upgrade to the latest version, 1.4.0.0518. I was interested in the 8 new diagnostic tools, so I did the update through the prompts. After I did the update, and rebooted, I launched the app. It "looked" OK, until I tried to run the diagnostics. The entire Companion App crashed.

 

     I then un-installed the app, and rebooted. I went to the Google Play Store, and searched for the Lenovo Companion app. I was surprised to see that "This app is not compatible for your device". To recover (get back to version 1.3.0.0215) I needed to download that version, using the link given in post # 6 by supersmp.

 

     Now, whenever I launch the app, it prompts me for the update, but at least the version 1.3.0.0215 diagnostic tools work.

 

     So, mostlyhuman, my advise is to wait until this bug is worked out. If you want the app, try the 1.3.0.0215 version in post # 6, above. Smiley Wink

 

Cheers

 

DragonRider

_________________________________________________________________________

I'm DO'ing IT

Yoga 900 Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (Skylake-Y)

X1 Carbon 2nd Gen (20A8) ThinkPad/YOGA Tablet 2 Pro-1380F/IdeaCentre A520 All-In-One i5-3230M/Lenovo Y470 i7-2630QM/T420

mostlyhuman
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Posts: 10
Registered: ‎02-06-2015
Location: GB
Views: 6,220
Message 13 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Thanks for your help. Will try the older version, until bugs fixed

Tim

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 6,068
Message 14 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

I received information that Companion will add support for the Android Yoga Tablets 1st and 2nd Gen in July.

 

Thank you,

bruiser
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Posts: 4
Registered: ‎07-01-2015
Location: india
Views: 5,967
Message 15 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Not compatible with lenovo yoga tab 2

Bobiley
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Posts: 7
Registered: ‎07-23-2015
Location: England
Views: 5,844
Message 16 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Hi, would love to download the app BUT I have just upgraded to android 5. Seems a big mistake as cannot connect to internet (no trouble with android 4) Says authentication problem. Have tried cancelling and re-entering password, turning router on and off and factory reset. Nothing. If Lenovo come up with a repair how will I be able to get it into the tablet when I have no internet connection.At the moment I have a tablet that is about as usefull as a roof tile. HELP

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Message 17 of 42
Moved:

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

glenest
What's DOS?
Posts: 2
Registered: ‎11-29-2015
Location: UK
Views: 5,372
Message 18 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Lenovo yoga 2 10.1:

 

Why does it tell me the app is not compatible with my device?

BobCox
802.11n
Posts: 242
Registered: ‎11-13-2015
Location: USA
Views: 5,358
Message 19 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !


@Amy_Lenovo wrote:

I received information that Companion will add support for the Android Yoga Tablets 1st and 2nd Gen in July.

 

Thank you,


It's well past July and Companion still does not support the Yoga Tablet 2.  Any updates, Amy?

 

Also, could you explain which models are supported and which are not?  Is it by generation?  CPU (Intel vs ARM)?  Yoga vs. non-Yoga?  Android version?

---------------------------------------------------------
Not a Lenovo employee, just a customer.
Yoga Tablet 2 830F, Tablet 2 A8-50
jeffyboy65
Vacuum Tubes
Posts: 29
Registered: ‎11-18-2015
Location: United States
Views: 4,924
Message 20 of 42

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

The Google play store says my yoga tab 3 pro is not compatible with this app. 

Seriously?! 

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