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2350 Posts

11-04-2019

United States of America

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  • Message 11 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-16, 20:25 PM

@ helius.dev wrote:

Dear manager,

I did factory reset.

I downloaded update and press install.

After reset i saw a progress bar from 0% to 100% & finally it tells install failed.

Now what should i do?

 

I tired usb debugging again.

That message does not show up still.(Mean Allow us debugging? > On tablet)

What is fingerprint in that message? my tablet can not support any fingerprint! maybe this is the problem!

Please help - Please help.

I deleted all data and apps and now i can not update.

 

Thanks for updating us @ helius.dev!

 

If you're able to backup the files that you have on your Yoga Tab 2 before you proceeded with the factory reset as what we have explained on our previous responses towards this post, you may restore those files again and re-download the apps directly from the Google Play store so that you can use them again.

 

Based on the other link that I have provided as well, here are the steps on how you can update your machine using the Rescue and Smart Assistant tool:

  1. When the user’s device is connected via USB, Lenovo Moto Smart Assistant will automatically recognize the device. The Update Rom page displays the devices information including model, battery power, IMEI, SN, Internal storage capacity, external storage capacity, and Current Version and New Version. If the device is of a supported model and there have one matching ROM available, a similar display will appear:
  2. User can click download icon to download ROM. When the ROM download finished, user can click the “Update” button to update device.
  3. After update successfully, it will display “Finish” view.

Here's the tool's User Guide to read more details about it as well.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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17 Posts

04-16-2021

Germany

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  • Message 12 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-16, 21:28 PM

Dear manager please read my previous post.

problem is `Rescue and Smart Assistant tool` can not recognize my device because after check usb debugging mode on tablet there no pop up message in tablet for allow this computer.

So `Rescue and Smart Assistant tool` will stuck on attached image in previous posts.

Please read my previous posts again.

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17 Posts

04-16-2021

Germany

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  • Message 13 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-16, 21:51 PM

`Rescue and Smart Assistant tool` has stuck on the error below :

 

 

What should i do?
Close button of that error does not work!!!

My tablet is healthy and i did factory reset.

It seems this is a bug in `Rescue and Smart Assistant tool`.

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17 Posts

04-16-2021

Germany

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  • Message 14 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-17, 7:49 AM

Hi dear manager,

I am waiting for your reply.

 

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17 Posts

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Germany

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  • Message 15 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-17, 7:50 AM

Hi dear manager,

I have Lenovo YOGA Tablet 2 830LC X86.

My current system is :

--------------------------------------------------------------------

Here is methods to Upgarde this model :

How to upgrade your Android phone/tablet system - Smartphone/Tablet

--------------------------------------------------------------------

Here is the answer of manager to upgrade this model :

--------------------------------------------------------------------

If you're able to backup the files that you have on your Yoga Tab 2 before you proceeded with the factory reset as what we have explained on our previous responses towards this post, you may restore those files again and re-download the apps directly from the Google Play store so that you can use them again.

 

Based on the other link that I have provided as well, here are the steps on how you can update your machine using the Rescue and Smart Assistant tool:

  1. When the user’s device is connected via USB, Lenovo Moto Smart Assistant will automatically recognize the device. The Update Rom page displays the devices information including model, battery power, IMEI, SN, Internal storage capacity, external storage capacity, and Current Version and New Version. If the device is of a supported model and there have one matching ROM available, a similar display will appear:
  2. User can click download icon to download ROM. When the ROM download finished, user can click the “Update” button to update device.
  3. After update successfully, it will display “Finish” view.

Here's the tool's User Guide to read more details about it as well.

 

Thanks,

Adriel_Lenovo

Lenovo Support

--------------------------------------------------------------------

Here is methods that i tried for upgrade  & failed :

1.

When i go to about tablet menu & system update menu it shows (YT2-830LC_USR_S000184_1504220500_WW21_ROW) as new version.

But it failed During update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW)

 

2.

I installed Lenovo Moto Smart Assistant & connect my tablet to pc for update.
Lenovo Moto Smart Assistant recognized my device successfully.
But it seems Lenovo Moto Smart Assistant can not find any new update for this model and even there is n't this model in rescue models.
My android version is 4.4 and i want upgrade to 5.0.
Upgrade Plan for Tablets
So this method failed too.
 
3.
The other way for upgrade is : Lenovo Smart Assistant
But where can i download it?
In the link below i could n't find this software!!!!!
YOGA Tablet 2-830 | Software and Utilities
 
Can method 3 solve my problem?
 
 
Moderator comment: Merged in. (NateS)
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  • Message 16 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-19, 19:39 PM

Hi dear moderator,

Why did you merge my new topic with this one?

I flagged this topic as answered and i can not remove it, cause my problem is still there.

Please review my previous post and help me for upgrade.

As i told you in previous post Lenovo Moto Smart Assistant does n't show any update for my tablet.

It's version is 4.4.2. Now i want version 5.0.

Why do n't you answer and only merged those two topics?

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17 Posts

04-16-2021

Germany

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  • Message 17 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-19, 19:48 PM

Dear Adriel_lenovo,

You told me do reset factory.

I did it and i lost more than 50 installed apps.

Now i lost every thing in my tablet & i do n't have any update & you do n't answer to my new issue.

What is the problem?

Does lenovo support my model any more or not?

If yes why Lenovo Moto Smart Assistant does n't have this model in it's list & does n't show any update for that?

 

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17 Posts

04-16-2021

Germany

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  • Message 18 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-20, 16:12 PM

DEAR Adriel_lenovo,

WHERE ARE YOU?

ANSWER PLEASE,

ANSWER PLEASE,

I NEVER BUY LENOVO PRODUCTS BECAUSE OF THIS ACT & THIS SUPPORT.

I SEND PERSONAL MESSAGES TO YOU 3 TIMES FOR CONSIDER ON THIS TOPIC.

BUT FOR NO REASON YOU IGNORED IT.

IF THERE IS NO WAY TO UPDATE THIS MODEL JUST LET US KNOW.

MY TABLET IS VERY HEALTHY.

BUT I COULD N'T UPDATE IT EVEN AFTER FACTORY RESET AND DELETE EVERYTHING.

Adriel I AM C# DEVELOPER AND I KNOW WHAT AM I DOING ON THIS.

BESIDES I DO N'T LIKE TO BACKUP AND RESTORE CAUSE PREVENT MANY FUTURE PROBLEMS.

I PREFER A FRESH MACHINE AND INSTALL EVERYTHING AGAIN.

BUT BECAUSE OF YOU I DELETED EVERYTHING IN MY TABLET & IT SEEMS YOU ARE NOT RESPONSIBLE FOR THAT.

WHY DID YOU DELETE MY OTHER TOPIC & MERGE IT?

LET PEOPLE SEE THAT AND HELP FOR UPDATE IF YOU CAN'T DO THAT.

 

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17 Posts

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Germany

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  • Message 19 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-20, 16:32 PM

OTA UPDATE IS USELESS FOR UPDATE THIS MODEL.

Lenovo Moto Smart Assistant IS USELESS FOR UPDATE THIS MODEL.

THERE SHOULD BE A WAY TO UPDATE THIS MODEL.

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17 Posts

04-16-2021

Germany

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  • Message 20 of 22

Re:Lenovo YOGA Tablet 2 830LC X86 Update to (YT2-830LC_USR_S000184_1504220500_WW21_ROW) FAILED

2021-04-22, 1:18 AM

Adriel_lenovo,

Shame on you because of this act.

Where are you?

What is your problem to ignore this thread?

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