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Paper Tape
Posts: 3
Registered: ‎04-30-2017
Location: US
Message 1 of 13 (1,988 Views)

Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

After updating Yoga Book to the Android Nougat update, Google Play will no longer download apps. It says "downloading" and doesn't move. It eventually times out with error 905.

 

I have already done all troubleshooting with Google, they said it's Lenovo's issue. Please Help!

Paper Tape
Posts: 7
Registered: ‎09-20-2017
Location: UA
Message 2 of 13 (1,928 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

Have the same problem! CONFIRM!
LENOVO what is going on?!!

What's DOS?
Posts: 1
Registered: ‎09-24-2017
Location: US
Message 3 of 13 (1,747 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

Same issue.  Apps and the UI all work fine, Only the Playstore will not add or update exising apps.

Paper Tape
Posts: 2
Registered: ‎09-20-2017
Location: ES
Message 4 of 13 (1,704 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

For those who things aren't working since nougat update, have you done a factory reset after upgrading? It's quite recommended to do it, even more with such a version upgrade like this.

 

Just in case it helps.

Paper Tape
Posts: 3
Registered: ‎08-20-2017
Location: AR
Message 5 of 13 (1,676 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

Did you have this problem and solvedwith that?
Guru
Posts: 1,294
Registered: ‎06-08-2013
Location: US
Message 6 of 13 (1,663 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

1. Go to 'Settings'.
2. And perform a factory reset.

Report back if this solves the problem. This way I can help all of you better.

Jonas


Lenovo Insider
Microsoft MVP Windows Development


Twitter: @jonashendrickx

Paper Tape
Posts: 2
Registered: ‎09-20-2017
Location: ES
Message 7 of 13 (1,658 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

No, I didn't have any problem, maybe because I usually do, as a good habit, a factory reset on all my android devices everytime they get a major update like this.

This way, you can be sure that your device won't "inherit" data from the older version and it will be a fresh start.

It's not mandatory, but recommended.
Paper Tape
Posts: 3
Registered: ‎08-20-2017
Location: AR
Message 8 of 13 (1,653 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

The issue persist with instagram,  after I did the reset factory :/

What's DOS?
Posts: 1
Registered: ‎10-09-2017
Location: DK
Message 9 of 13 (1,448 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

Had same issue after updating. Found a solution for this problem.

Go to settings/security and disable all unit administrators (eg. find my device, lookout or any other anti virus program)

Open (if you have) a VPN app and disable it

Restart your yoga book and try to update again.

After updating apps you can again enable above features and your yoga book should run.

Its a bit annoying if it has to be this way updating apps - but maybe Lenovo will come with a solution soon.

This works for me.

Happy update

What's DOS?
Posts: 1
Registered: ‎10-28-2017
Location: GB
Message 10 of 13 (1,222 Views)

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

[ Edited ]

Hi, 

 

After trying all the tips that can be found on YouTube,  I stumbled onto this forum and followed Jolu70'S advice.  

 

I did a factory reset, and now I can download from the Google Play with no problem. 

 

Thank you!

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