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Davidnothappy
Paper Tape
Posts: 2
Registered: ‎06-01-2019
Location: MT
Views: 145
Message 1 of 2

Low upload speed

Can anyone help! Using Yoga Tab3 the download speed is fine but the upload speed is only.6kbps it starts higher 2.8kbps but then drops off. When using Skype I can see the person I'm calling but they can't see me. Also there no picture of me on the screen! When I make a Skype voice call it works for a minute or two but then I can here the person I'm calling but they can't hear me! Download good upload poor has anyone ever heard of this problem before!!! PLEASE PLEASE PLEASE HELPPPPPPP!😥

 

Social Support Agent
Social Support Agent
Posts: 399
Registered: ‎08-02-2018
Location: US
Views: 128
Message 2 of 2

Re: Low upload speed

Hi Davidnothappy! 

 

Welcome to the Lenovo forum discussion! 

 

Please try powering off and on the tablet, then test it again. Also, does the issue only happen in Skype app? Have you tried doing a video call using another app like Messenger to compare? Does the camera work without the use of any app? 

 

In addition, please try reinstalling the Skype app and test it again. Let us know how it goes. 

 

Regards,



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