03-03-2014 10:15 AM
Help Guys!!
My New Yoga 8 cutie is not booting up, it just freezes at the LENOVO screen and doesnt load to my android home screen.
I am able to get into recovery mode, but it gives an error of "no command or something like that",
It's about two weeks old, any help will be appreciated, Lenovo Gurus !! SOS...
Solved! Go to Solution.
03-04-2014 03:04 AM
same thing happened me and other users on here. so it must be a known fault
i sent mine for repair only for it to come back and do same thing a week later , once again sent for repair i really rather a new one at this stage, i like the tablet but its very frustrating it doing this after very little use
03-04-2014 12:21 PM
03-04-2014 10:59 PM
Hi all,
thanks for posting and to those that have just registered I'd like to welcome you to the community. I was reading through this thread and would like to extended my sympathy on the troubles you faced with your device. At lenovo we do take great care in releasing our product and to hear this happening, I'd like to assist you as best as I can.
As I understand it most of you have just recently purchased a machine. Now based from what's been posted it appears to me that this could be related to the Hardware inside the device but let confirm first though.
Firstly, I'd like to know if there was anything that you had installed or did any system updates prior to the issues happening?
At the time the issue happened was the device Plugged in or running on battery?
One suggestion I would like everyone to try is make sure that your machine is complete shutdown mode. Then press and hold hold the volume + rokker and the press and hold the power button. Hold it for 10 secs. By this time do see the recovery mode coming up. If it does does you should get the option of restoring your table to placing the tablet back to factory settings.
DO let me know how it goes.
Regards
03-05-2014 12:44 AM - edited 03-05-2014 12:48 AM
Thank You for your query.
I had it fully charged and then used it on my trip (train,...) then that day evening it has on 89% charge, I powered it off successfully, no problem. Next morning It stopped at Lenovo logo and nothing else. I tried power cicle more times, no luck, so tried recovery as You mentioned, did facrory reset, no success.
I had latest firmware installed (072?) and some apps, but no new apps or updates recently before issue.
It was running on battery charge, no plugged in.
PS: Flashing image file from Lenovo is highly appreciated...
EDIT:
In that morning, tablet was little warm in the middle of battery or above, I had little warm backpack...
03-05-2014 10:03 AM
i had updated my OS, i got a notification that a software update was available which i updated (this was about 3-5 days before it stopped loading).
the last software i remembered installing was an app called mobogenie, the norton anitivirus did scan the app and it was found to be safe.
i have tried powering down and powering up while holding both volume keys, i get three options namely - recovery, fastboot and normal boot.
recovery takes me to a place that just shows - no command.
fastboot does nothing
normal boot takes me to a black background and white lenovo letters and it stays that way without starting up.....
Your help will be really appreciated
03-06-2014 07:36 AM
03-06-2014 09:47 AM
03-06-2014 08:03 PM
04-10-2014 09:17 AM
Moved off-topic post to its own thread.