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2 Posts

03-31-2017

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎03-31-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
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New update causing crash/restart

2017-03-31, 10:34 AM

Since a new update this last week, my yoga tab 3 keeps crashing or at least locking whilst im using it. Even whilst watching a video or touching the screen, the device will dim and then lock. Im avoiding a device reset as it was fine a week ago and dont want to wipe my data. I'd rather find out if this is a known issue and is a patch fix is on the way.

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎02-22-2017
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Re: New update causing crash/restart

2017-04-03, 8:54 AM

Hello Djdkla

Thanks for using the Lenovo forums.

I have not yet come accross this issue related to the Yoga Tab 3, I would recommend that you try the factory reset once you are ready, make sure the date you need is backed up before doing so.

 

Let us know how you get on.


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17 Posts

02-23-2017

Italy

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  • Posts: 17
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Re: New update causing crash/restart

2017-04-03, 12:46 PM

I'm facing the same issues: some random restarts.

 

PS. I have the last version of firmware and I did hard reset after the update.

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