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Jeeza
Paper Tape
Posts: 1
Registered: ‎06-05-2019
Location: AU
Views: 282
Message 1 of 2

Tab 3 yoga plus not charging

Hi

First post please be gentle

 

My tab3 yoga plus has stopped charging

 

The light on the power button does not light up

What I have tried

 

Used a brand new original Lenovo  cable and charger didn't help

 

Held down power button 

Held down power button and volume up key

Held down power button and volume down key

Did a factory reset 

 

The tablet is working fine other wise but now the battery is flat

 

Please help

Social Support Agent
Social Support Agent
Posts: 167
Registered: ‎08-02-2018
Location: PH
Views: 235
Message 2 of 2

Re: Tab 3 yoga plus not charging

Hi Jeeza,

 

Welcome to the Community Forums!

 

Based on the description of the issue and the steps you have performed, it already indicates a hardware failure. We recommend calling our phone support to request a service ticket and get your tablet fixed. The contact details can be found here https://pcsupport.lenovo.com/us/en/SupportPhoneList (please enter the serial number and select your country).

 

Let us know if you need more help.

 



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