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06-11-2021

Australia

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  • Registered: ‎06-11-2021
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Tablet keeps going to sleep

2021-06-11, 12:21 PM

I have a new Lenovo Tab M10 FHD Plus. I've installed all updates. The tablet keeps going to sleep at whatever time the sleep setting is set to - even as I'm using it. The sleep setting of 2, 5, etc. minutes should only lock in after inactivity. Mine shuts down after that set time even as I'm continually using it.

What should I do to fix this?!

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2968 Posts

11-04-2019

United States of America

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  • Posts: 2968
  • Registered: ‎11-04-2019
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  • Message 2 of 2

Re:Tablet keeps going to sleep

2021-06-11, 13:11 PM

 

Welcome to the Community Forums @ OVH1!

 

Thanks for posting here!

 

Does this only happens when using a specific app or doing a specific activity?

 

And does this happens as well even when it's plugged to its AC adapter?

 

Try rebooting the Tab M10 FHD Plus first by pressing and holding its Power button for like 3 to 5 seconds then select Turn Off.

Once done, turn it ON again and see if it will still go to Sleep mode.

 

Also, check if there's an option to select "Never" on the device's Sleep/Lock screen setting then check if the issue will still occur.

 

Update us how it goes.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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