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Cosmix
Paper Tape
Posts: 4
Registered: ‎05-14-2019
Location: QA
Views: 234
Message 1 of 7

Yoga Book YB1-X90L won't charge or start

Hi,

My Yoga Book YB1-X90L won't charge at all, won't start, is 1 year and few months old and looks dead. No damages at all and I have already tried severat ways (i.e. with charger on and start button pressed for 30 sec. and then without charger.....etc.) but, nothing!! Quite disappointing! 

Can anyone advise please?

Thank you.

 

MOD: Description of issue added to thread title

Social Support Agent
Social Support Agent
Posts: 216
Registered: ‎08-02-2018
Location: PH
Views: 187
Message 2 of 7

Re: Yoga Book YB1-X90L won't charge or start

Hi Cosmix! Thanks for posting in our community. 

 

We're sorry to hear this happened. Do you have another compatible charger that we can try? If none, please contact our service center to have this checked https://support.lenovo.com/us/en/solutions/ht118678  just filter it by the city nearest you. 



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Cosmix
Paper Tape
Posts: 4
Registered: ‎05-14-2019
Location: QA
Views: 185
Message 3 of 7

Re: Yoga Book YB1-X90L won't charge or start

Hi, thank you for your reply. I do not have any other compatible charger unfortunately.

If I understood right the solution is to take the device to a service center?

Social Support Agent
Social Support Agent
Posts: 216
Registered: ‎08-02-2018
Location: PH
Views: 183
Message 4 of 7

Re: Yoga Book YB1-X90L won't charge or start

Yes, take it to the nearest service center for repair options. Please click the link https://support.lenovo.com/us/en/solutions/ht118678  filter it by city nearest you then contact them first.  



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Cosmix
Paper Tape
Posts: 4
Registered: ‎05-14-2019
Location: QA
Views: 177
Message 5 of 7

Re: Yoga Book YB1-X90L won't charge or start

I tried to use the link but the prompt is "404 not found"!

Thanks anyway.

Social Support Agent
Social Support Agent
Posts: 216
Registered: ‎08-02-2018
Location: PH
Views: 162
Message 6 of 7

Re: Yoga Book YB1-X90L won't charge or start

Please provide us the country you are located so I can check for details. Arjay_Lenovo



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Cosmix
Paper Tape
Posts: 4
Registered: ‎05-14-2019
Location: QA
Views: 156
Message 7 of 7

Re: Yoga Book YB1-X90L won't charge or start

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