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Paper Tape
Posts: 1
Registered: ‎12-07-2016
Location: US
Message 1 of 90 (9,765 Views)

Yoga tab 3 plus YT-X703F audio and video out of sync

I start a separate thread for this question. 

 

Audio and video is out of sync in all apps e.g YouTube, Ted, Netflix, Mxplayer, Opera browser etc.. 

This is strange because Lenovo is marketing this device as a competent media player, and they should have tested a few media apps before releasing it and detected this problem. 

 

Reply on this thread so that Lenovo notices it! 

Is there someone that doesn't have this problem? 

Is there any solution? Can Lenovo promise a solution or do I need to return this yoga tab 3 plus? 

Blue Screen Again
Posts: 1
Registered: ‎12-07-2016
Location: SE
Message 2 of 90 (9,607 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

Same problem with mine.

 

"Your personal tv" is useless as a TV and video viewer. Quite funny, but a bit too pricey for an advanced and unwanted practical joke.

 

Has anyone received any information from Lenovo regarding this issue?

 

Would be sad to have to return it. But as it is, it is useless as a media device.

Paper Tape
Posts: 9
Registered: ‎12-01-2016
Location: EE
Message 3 of 90 (9,541 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

Same with my YT-X703F.

On Youtube sound is behind of video image about 100 ms, usually it is opposite because image need more processing, seems it is purely poblem of right settings.

Paper Tape
Posts: 2
Registered: ‎12-08-2016
Location: PL
Message 4 of 90 (9,539 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

I also have issues with audio sync in the whole system. One thing I've noticed is I'm VLC changing audio output from Audiotrack to OpenSL ES fixes the problem in VLC. More over I don't see any changes when tweaking the Dolby settings so I think this is the culprit. Another issue I have is the flickering screen on some videos always in the same place no matter the screen brightness setting so it looks like some kind of auto brightness / contrast algorithm freaking out on some particular data.

Paper Tape
Posts: 4
Registered: ‎12-08-2016
Location: SE
Message 5 of 90 (9,510 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

I just got my Lenovo Yoga Tab 3 Plus and I am impressed with a lot of things, but the quality of the software really really worries me.

 

This is what i did: Updated firmware, resetted device. And to my dissapointment the issue occured. Please Lenovo do 2 things:

1) Acknowledge and fix this bug  

2) Please give a roadmap for Android 7 for this device

Paper Tape
Posts: 9
Registered: ‎12-01-2016
Location: EE
Message 6 of 90 (9,492 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

The Dolby functionality then can be the cause of audio delay?
Punch Card
Posts: 2
Registered: ‎12-11-2016
Location: SE
Message 7 of 90 (9,346 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

What does support say? Have you been in contact with them?

What's DOS?
Posts: 1
Registered: ‎12-11-2016
Location: PL
Message 8 of 90 (9,334 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

Hello. Have you found any solution? Maybe turning off some audio settings help? I want to buy this tablet for Netflix and youtube and lack of audio/video sync is disqualifying. 

Fanfold Paper
Posts: 5
Registered: ‎11-03-2016
Location: NL
Message 9 of 90 (9,306 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

At this moment I would suggest do not buy the product until this problem fixed. The out of sync is really annoying me and I don't think Lenovo has the ability or willness to fix it in the near future. 

Paper Tape
Posts: 9
Registered: ‎12-01-2016
Location: EE
Message 10 of 90 (9,284 Views)

Re: Yoga tab 3 plus YT-X703F audio and video out of sync

What is the usable way to contact support?

I not find any exept chatting, what also was not available at my normal daytime.

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