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Older Devices ArchiveBACKFLIP™ with MOTOBLUR™ (Non-U.S.)
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Backflip: Blur service is temporarily unavailable

2011-11-15, 15:31 PM
Customer By Email (surbhi bhasin)16/11/2011 01.28 AM
hi...I am one of the user of ur motorolla brand.and i live in india i am
using it since 8 months. My problem is that my motoblur account got reset
and now m not able to login to my previous account as well as cant make a
new account. my handset is purchased from canada and gifted to me so i dont
have the bill and stuff. :(but i can provide u the IMI number so that u can help me out .

--removed private info--

ERROR: the blur service is temporalary unavailable

please help me as this cellphone is really precious from me . I have
visited to ur service centre in India only but they said that they have no
solution for motoblur .Your help will be highly appreciated.please revert back asapThanks and regardssurbhi bhasin

Message was edited by: Mark (Forums Manager)

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16326 Posts

11-22-2013

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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 16:12 PM

@sur

1. You need to be on 3G or WiFi to log into your existing account. (pressing the Menu (4 boxes) button may allow you to establish a connection to Wifi). It will not work on Edge.

2. Use your Gmail account when logging in to MOTOBLUR

3. After you've successfully connected to MOTOBLUR again go to Menu > Settings > About Phone > System Update to update your phone.

Mark

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Mark
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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 16:15 PM

thnks for replying back but problem is that its been 3 days m fed up doing the same but the same error is coming again and again...please help

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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 16:16 PM

is this error is normal...or my phone is showing it....i m without my family and friends from last 3 days

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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 16:20 PM

@sur

You have to follow the directions I provided. If not, it's unlikely that we can resolve your issue.

Mark

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Mark
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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 16:33 PM

is taht if proper  signals are not coming in wifi that is why this happening.. ????

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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 17:00 PM

@sur

Please describe in detail what you see on the phone. Provide screenshots if possible. We need to know exactly what you've tried and where you are at to give troubleshooting. If you are attempting to connect on WiFi you may have an issue with your WiFi router and it may require you to try another one.

Can you log in to http://www.motorola.com/mymotoblur?

Mark

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Mark
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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 17:18 PM

`when i fill all the details and connect to wifi ...it comes logging into MOTOBLUR...

then after sometimes.....

its comes with a pop up box with a heading  Error signing into account

the blur service is temporaliy unavaialble and ya this pic is clicked with less wifi signal...but when i log in wifi connection is strong

Image0235.jpg

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Re: Backflip: Blur service is temporarily unavailable

2011-11-15, 17:21 PM

Too blurry to really read it.  Try creating a new account and then do a factory reset and log back into your @gmail account.

Mark

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Mark
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