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11-11-2010

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Backflip: Need help with alot of little problems

2010-11-11, 13:31 PM

First and foremost, I am still trying to learn this $%^&ing phone.  I have an Authentication error and I try and fix it by typing in the required information and it comes up an unknown error occured, please try again. My "Happenings", now is periodically showing up as "Needed to set up", I attempt to do this and it "Force Closed", then it starts working. At times for no reason at all, my phone Reboots. How do I know if I have the most up to date updates, It states, It is not possible to update software without setting up MOTOBLUR account. I hit set up (Even though it was set up originally from the ATT rep, and the "SORRY! the application account settings has stopped unexpectedly, please try again" pops up.  Any help with all of these questions would be greatly appreciated.

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16326 Posts

11-22-2013

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Re: Backflip: Need help with alot of little problems

2010-11-11, 15:35 PM

@avero0521

Go to App tray > Accounts > BLUR and record what email address is listed.

Then:

I assume you upgraded your phone to android 2.1. I would suggest Factory Resetting your phone and then set it up again. You may have some corruption during your upgrade. App Tray > Settings > Privacy > Factory Data Reset.

See if your issues still exist after the reset and then report back.

Mark

Support Forums Manager

Mark
Former Employee
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11-11-2010

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Re: Backflip: Need help with alot of little problems

2010-11-13, 13:07 PM

I have never upgraded due to the authentification errror, it would never let me.  Should I just reset it to factor default and then upgrade it to 2.1 and see what happens?  

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Re: Backflip: Need help with alot of little problems

2010-11-13, 13:54 PM

Yes I would try that. Back up your info beforehand.

Mark

On Nov 13, 2010 7:07 AM, "avero0521" <

Mark
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