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10-02-2011

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Motorblur Account

2011-10-02, 16:52 PM

I had a Motorola Backflip and it had broken. So I bought another one to replace it. I transferred my SIM card and tried to use my existing MOTORBLUR account to get it set. During that pherocess, it was loggin me in then unexpectedly stopped. It wont allow the home screen or any apps to load up. It keep sayin "The applcation Home (process com.motorola.blur.home) has stopped unexpectedly. Please try again." Do you have any idea how to resolve this? Flip31. Thanks

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13219 Posts

02-02-2016

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Re: Motorblur Account

2011-10-02, 18:38 PM

I moved your post here to the Backflip community for better help.

Try doing this below:

  1. Power off the phone, press and hold camera button  ( do not release), press power button until phone turns on.Release  power button while holding camera button down.
  2. Release the camera button when prompted (following the Batwings boot screen).
  3. Press the volume down button and wait for 15  seconds for a "triangle !" to appear on the screen. ( message “volume up  key pressed “ will appear )
  4. With flip closed, tap bottom right corner of darkened display (just above back button).
  5. Select "wipe data / factory reset" on screen
  6. Press "Ok".  Wait for “data wipe complete” message to  appear
  7. Press "reboot system now"
  8. Press "Ok" .  Phone will reboot and complete master reset function

Notes:

  • Performing a factory data reset will erase all content on the phone.
  • Information on the memory card will not be erased.
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