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32 Posts

07-30-2009

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Photo Tags Disappeared

2011-01-11, 17:10 PM

I had over 500 photos tagged and there has been no problem accessing them over the last 30 days since I have had this phone. Yesterday I tried to show someone a picture I had tagged and My Tags showed 0 tags. Checked some of the photos and verified that the tags are now gone. Anyone else have this issue?

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8 Posts

09-10-2010

United States

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Re: Photo Tags Disappeared

2011-01-15, 9:32 AM

I just lost all my tags, too!  I don't know how the metadata is stored, but I wonder if this might be the source of the problem.

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4740 Posts

06-19-2010

US

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Re: Photo Tags Disappeared

2011-01-16, 2:15 AM

Do either of you have any third party apps that may have anything to do with organizing photos?  or media in general?

I have photo tags on my backflip and flipside, and I have yet to lose them.

Thanks,

J

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8 Posts

09-10-2010

United States

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Re: Photo Tags Disappeared

2011-01-19, 5:27 AM

I did recently look through the directory tree (I suppose with Astro or default file browser).  Even if I am at fault for deleting or otherwise disrupting something, I desperately wish to know what it was - so I won't do it again!

Does anyone know how the "tags" are stored?

I've tried reading Android documentation, and I've found interesting things like "MediaStore" and "Media Scanner".  But none of this has helped me solve this problem.

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2717 Posts

03-09-2010

United States

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Re: Photo Tags Disappeared

2011-01-19, 15:13 PM

I believe that the photo tags are stored in internal memory. They are not added to the images meta-data.

Because they are stored in internal memory you can not back them up. I have no suggestions for the fixing the lost tags.

----
I am a volunteer.  I own a Backflip and a Flipside. If my advice doesn't make any sense - ignore it! The MotoXprt tag means I spend too much time here. The opinions expressed in my posts are my own. Here's more

Introduced to Android by the Moto Backflip
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39 Posts

12-13-2009

United Kingdom

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Re: Photo Tags Disappeared

2011-10-11, 12:34 PM

You'll be pleased to know that this problem covers other phones. I've had a Milestone, (the UK version of the Droid), and I've now got an Atrix. Both phones lose photo tags - the Atrix being the worst. I started a thread on this: https://supportforums.motorola.com/thread/57085?tstart=30

I cannot connect my Atrix to any computer, if I do, I lose the tags. Random reboots cause tag loss as can deliberate rebooting. I can't help wondering if it's the Gallery app that is at the heart of the problem.

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