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Older Devices ArchiveMoto Blur PhonesBACKFLIP™ with MOTOBLUR™
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16327 Posts

11-22-2013

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Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 14:22 PM

Can you correlate the installation of any of your apps to when the rebooting started? Perhaps the keyboard is mis-mapped when installing/using one of those apps thus causing an issue globally.

Mark

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Mark
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14 Posts

03-25-2010

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  • Message 12 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 14:31 PM

apps i got since, around the time, the problem seemed to have shown it self, out of the apps I have in common with niaiserie...

Movies update  (i had it for a while, just the update was done recently)

astro file manager

I had installed a bunch more apps the same day the issue seemed to have started but when i notice the problem I started uninstalling apps.  I dont remember what they were.

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03-17-2010

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  • Message 13 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 14:50 PM

I do believe that there wasnt a reboot when using the keyboard before the

apps were installed. I think there might have been a random reboot a couple

days after getting the phone.

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03-25-2010

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  • Message 14 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 14:54 PM
me too.,  random reboots here and there.  But its just recently doing it consistently when i am using the keyboard.
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03-25-2010

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  • Message 15 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 14:55 PM
niaiserie, did you ever have "handsent" installed, ever?
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32 Posts

03-23-2010

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  • Message 16 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 17:28 PM
I had handscent installed and suffered from the reboot problem as well.
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07-08-2009

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  • Message 17 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 19:08 PM

@svet

I would suggest a  factory data reset (Settings >> SD card and storage >>  Factory data reset, in Portuguese: Configurações >> Memória e  cartão SD >> Restaurar configuração original). Some applications  might cause non-desired behaviors such as power cycling. After factory  resetting, I would recommend monitoring your phone for a couple of days  without installing any Market applications. You might also take a look  into the following post:  https://supportforums.motorola.com/message/82662#82662.
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03-17-2010

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  • Message 18 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-25, 23:16 PM

I have not installed handsent.

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03-25-2010

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  • Message 19 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-03-26, 0:30 AM
did the problem go away after you uninstalled handsent?
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04-02-2010

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  • Message 20 of 225

Re: Backflip: Rebooting everytime keyboard is used

2010-04-02, 16:11 PM

I've had my phone since 03/29/10, and I am having the same problem with the phone rebooting. My phone works great except when I try to use the physical keyboard--for anything. The phone reboots in the middle of 75% of texts I try to send, and it just now rebooted while I was browsing the web. I have tried the factory reset, as well as uninstalling all of the apps I added. As a side note, the virtual keyboard works fine.

Btw, I am a sales rep at AT&T, so I have checked and there is no physical or liquid damage to the phone. I have never dropped the phone. The battery is very secure.

On a better note, I have not experienced the camera reboot problem yet. I really hope an update can fix this issue, because I really like this phone.

Update: I have found that even if the screen is LOCKED and I open the keyboard and press any button, the phone will power off.

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