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Older Devices ArchiveMoto Blur PhonesBACKFLIP™ with MOTOBLUR™
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1 Posts

03-26-2010

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  • Message 11 of 16

Re: Google (Gmail) Contacts / Groups

2010-03-26, 5:45 AM

Don't delete your groups from your phone, unless you're ok with those groups being deleted from your main Google Contacts list.

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34 Posts

03-16-2010

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  • Message 12 of 16

Re: Google (Gmail) Contacts / Groups

2010-03-26, 20:34 PM

@ ninjaap

"If they still don't sync, from the PC, try removing the 2 contacts that sync, and see if the other 3 will sync to your phone. Now try moving those same 3 contacts to another group ans see if they sync to your phone. I'm trying to see if those 3 specific contacts are corrupt somehow. "

Great Idea, I will try it this weekend!

@ Saintless

Thanks for the advise. Even though I am a tier 2 IT Specialist, even I forget the basics sometimes. I exported all of my google contacts as a csv before I started. I also took screen shots of each group.

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36 Posts

03-31-2010

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  • Message 13 of 16

Re: Google (Gmail) Contacts / Groups

2010-03-31, 18:15 PM
I have seen similar issues.  9 groups sync fine from gmail to the  Backflip.  On the 10th one, the group name syncs but none of the  contacts are mapped to that group.  When the group is selected on the  phone, the displayed message is "You do not have any contacts".  Looks  like a fundamental bug somewhere (gmail, android, Motorola?).
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36 Posts

03-31-2010

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  • Message 14 of 16

Re: Google (Gmail) Contacts / Groups

2010-06-30, 2:56 AM

This problem was resolved when I did a factory reset and re-synced all of my contacts.  Many of the contacts listed "Unknown" in the Linked profiles section, apparently due to some corruption that the phone couldn't resolve. Before the factory reset, the phone would seem to sync with Google contacts, but the status shown in the account settings screen would always indicate a failure.  It seems to work fine now.

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57 Posts

08-27-2010

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  • Message 15 of 16

Re: Google (Gmail) Contacts / Groups

2011-01-01, 4:59 AM

I also had to do some Factory Resets in order to get my Contacts list in order and synced and everything. It always comes down to a Factory Reset, and that bums me out about this phone. I can't believe that is what I have to keep resorting to in order to keep things running fine... but it does clear up many problems.

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2717 Posts

03-09-2010

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  • Message 16 of 16

Re: Google (Gmail) Contacts / Groups

2011-01-01, 17:52 PM

DJ Purity,

Please see   this post

.

Introduced to Android by the Moto Backflip
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