07-22-2015 01:03 PM
Hi, my phone (FROYO) will not go past the red M when I start it. After a bit it will just go black and do nothing. I can remove the battery, re-insert it and get the same results.
Prior to this, I was having trouble with it freezing immediately after booting up. I could not do a factory reset from the Settings: Privacy screen so I did a Hard Reset. Not sure that worked as I cannot get the phone to start at the Motoblur screen.
Battery has been charged. Stated 100% prior to the resets, etc.
Is my phone dead or is there something else I can do?
It has not been dropped or otherwise been physically compromised.