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08-11-2020

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Planned obsolescence

2020-08-11, 17:39 PM

I have a perfectly good DROID MAXX that is slowly dying, not because the hardware is failing, but because of lack of support to accommodate a more recent Android operating system. I understand this is a cost issue for a company that sells new phones not wanting to spend money helping customers retain an older working model. However, Lenovo should consider the cost in customer good will in addition to the cost to the environment - if it cares about either. Tossing a perfectly good phone that can't update its OS or apps just seems so wrong. The pace of planned OBSOLESCENCE is crazy.

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