Please share with us a little bit about yourself, and what you do with Lenovo
My name is Juraj and it’s my fourth year on my journey with the team at Lenovo. I started as the German community lead and I am currently preparing for the launch of a new community. I am very happy to witness such an important event in the existence of our Lenovo community, and I am enjoying the preparation of the launch to the fullest as its allowing me to use further languages for my work – Slovak and Czech.
What has your experience been like managing the German community? What have been the highlights so far?
The German advocate team has been very active and cooperative. Throughout the years we have seamlessly developed a working routine which is providing our German-speaking users with great support. Beginnings haven’t been easy, especially when it came to who to speak to internally when issues had to be addressed. The community has showed us its needs and by now, we can confidently say that we are able to handle all the inquiries to support the German market.
Why have another community right now? What do you know about the Czech/ Slovak community?
We have seen an increasing trend in visits from the Czech and Slovak Republic, that’s why we decided it’s a good time to give these users a new place within our community which they can call home now. Even though we didn’t have a Czech/Slovak Lenovo Forums community, there have always been fans of Lenovo products in these countries. Many of them are being very active on the Lenovo Blog CZ - www.lenovoblog.cz – and are looking forward towards launching a new Forums community. Even though Lenovo Blog CZ is a private project run by non Lenovo staff, the guys there have been already cooperating with the Czech and Slovak marketing departments very closely in the past years – which is also one of the reasons why Lenovo Blog CZ is being featured under the Blog section on our Czech Lenovo page.
When will the launch be, and what can we expect from the new community?
The Czech and Slovak community are switched on on the 30th of October, which is the 100th anniversary of the first Czechoslovak Republic. We hope to welcome a lot of new users from these countries and provide them with the best support to match the standards of our mature communities. Besides preparing the launch form a technical perspective, we are already cooperating closely with multiple departments from these countries which is going to leave us very well-prepared for the first users who will seek help.
What kind of help would you need?
We would be very happy if you could help us spread the word about the opening of the new community. We are looking forward to welcoming everyone who is seeking help in Czech or Slovak language or is looking for other ways to become an active community member.
Know Czech or Slovak and want to share your tech knowledge? Head on over to our new community here.