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Samadet
Paper Tape
Posts: 2
Registered: ‎02-08-2019
Location: TH
Views: 811
Message 1 of 6

How to update firmware of SSD (S4600) for HX-3320 (Nutanix)

I got from NCC about SSD firmware as below

 

Warning : Intel S4600 drive /dev/sdd of SSDSC2KG960G7L on Lenovo host x.x.x.x has the following problems: S4600 /dev/sdd has old firmware version LU36 (before LU41).

Impact : Intel S4600 drives may not function properly.
Cause : Firmware version of Intel S4600 drives on Lenovo platform is an old one that has bugs.
Resolution : Upgrade Intel S4600 firmware version to at least version LU41 on Lenovo platform.

 

but in XCC web-UI , I can't find how to update SSD.

 

Please help and share to me

 

Thank you.

Lenovo Employee arossett
Lenovo Employee
Posts: 201
Registered: ‎08-14-2018
Location: US
Views: 781
Message 2 of 6

Re: How to update firmware of SSD (S4600) for HX-3320 (Nutanix)

Hello Samadet, I just wanted to clairify that this was up and working with no issues and then this SSD message appeared? Did you make any changes or do any updates when this happened? 

Samadet
Paper Tape
Posts: 2
Registered: ‎02-08-2019
Location: TH
Views: 769
Message 3 of 6

Re: How to update firmware of SSD (S4600) for HX-3320 (Nutanix)

Hi 

 

My Nutanix cluster is working normally. (Hypervisor : ESXi 6.5u1)

 

This alert was appears after I was update Nutanix AOS to 5.5.2.

 

PS. I found more info form Lenovo

 

https://datacentersupport.lenovo.com/th/en/products/solutions-and-software/thinkagile-hx/hx2320-e/so...

Lenovo Employee arossett
Lenovo Employee
Posts: 201
Registered: ‎08-14-2018
Location: US
Views: 735
Message 4 of 6

Re: How to update firmware of SSD (S4600) for HX-3320 (Nutanix)

Looking at the KB that you sent, did you attempt to use the  the Lenovo Online SAS/SATA Hard Disk Drive Update Program is available at:  https://datacentersupport.lenovo.com ?

 

If that doesn't work I would reach out to support to have them look at replacing the drive possibly. 

Lenovo Employee jeromez
Lenovo Employee
Posts: 47
Registered: ‎08-12-2015
Location: CN
Views: 586
Message 5 of 6

Re: How to update firmware of SSD (S4600) for HX-3320 (Nutanix)

you need to creat a BOMC which is lenovo /ibm TOOL which was used to update componet fw by ISO boot image.

 

 

another method , you can boot server with centos live cd, mand mnt the hdd/driver fw (*.bin) to the os, then update from the live cd

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Lenovo Employee OrientExpress
Lenovo Employee
Posts: 29
Registered: ‎09-12-2017
Location: JP
Views: 227
Message 6 of 6

Re: How to update firmware of SSD (S4600) for HX-3320 (Nutanix)

Additional information

For Lenovo series systems
Please only use BOMC if you know how to make customer BOMC images (the method not using the auto-download)
The HX series has a function called Life Cycle Management which will automotically select the certified
firware for that specific solution, and the update process is manged from the Nutanix layer, which
will automate the update process for all the nodes.

For HX series please use search for the below and look up your Machine Type
https://www.google.com/search?q=hx+best+recipe

Please use this method to confirm the version of firware before an update

 

LCM

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=12&cad=rja&uact=8&ved=2ahUKEwjQ45by2p7...

 

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