02-07-2011 04:45 PM
I'm still betting on sim problems. All I had to do after answering (my) original question was to replace the sim card I asked for with the phone when I bought it with an existing one and I have had NO further issues.
Hope this helps
02-07-2011 04:53 PM
Ok then it makes sense that maybe my sim is not able to take 3G. Spikeofax we will look at you for solving this. Can you confirm if you have the uicc sim now?. If you can find that out a lot of people all over the world will be ever grateful to you.
02-07-2011 11:02 PM
Hi - remind me how I find out and I will be glad to tell you. The card has no external markings other than a few numbers and was supplied by Cable and Wireless Guernsey. I'm not sure if they supply the very latest of everything.
02-08-2011 05:19 AM
I'm just wondering what are the ppl in motorola are doing? Arent they supposed to help the users rather than the users are trying to solve the problem on thier own? I got the phone yesteday and had the rebooting problem within minutes after powering up the device. I called the customer service and they told me... "Oh really? We never had this issue with the DEFY. Even i'm using defy and so far never had this problem".
Anyway.. hope motorola will find a solution for this problem.
Note: I found that when i switch off the 3G and wifi, it never rebooted for almost 3 hours. Then i turned on the wifi and it rebooted after about 30mins.
02-08-2011 06:22 AM
Well, thats a difficult thing. But your call support provided for free by the company you have subscribed should be able to tell you that. But here is some clear documentation by AT&T. I tried your provider and they have nothing put up on their website .
Anyone else knows how to look if the sim is uicc?.
02-08-2011 07:07 PM
Dunno about my sim card. I got the phone and the card in early january, so that might tell you if it's the new one or not?
I always have wifi disabled on the phone so taht cant affect things. I cant think of anything special in the work environment that could do this.
It just stopped doing it all of a sudden. No unusual reboots at all for a week now no matter where I use it. I'm guessing it has to have been something wrong with T-mobile's signal at the tower that covers my work building that they since fixed. 3G dropping in and out or something, something that shouldn't have been messing the phone up. But it's fine for now, so I wont do anything special until the problem comes back if it does.
Thanks everyone for your help.
02-09-2011 05:58 AM
Yes, Tmob seems to have sent out some OTA updates but time will tell if it resolved the rebooting issue. I will wait and will want to hear more about people who feel that this update solved their problem once and for all.