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defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 1 of 21

microUSB charger parts availability

To the forum moderators,


   I used my Motorola Defy 25 phone to take the pictures of of a truck which run me down and am seeking justice in my court case.


http://www.facebook.com/photo.php?fbid=10150808996059024&set=a.10150718476219024.407282.728529023&ty... (THIS IS A TRUE STORY. IF YOU THINK THIS CAN BE MADE INTO AN ADVERTISEMENT TO INCREASE SALES OF MOTOROLA (DEFY) PHONES, please contact me for a deal at --email address removed for privacy--).


OTHERWISE, CONTINUE READING.


But just after two months after buying the phone, the microUSB charger has stopped working and the service center in Bangalore says that they are not able to obtain working parts. 


Please send parts or call the Motorola authorised service center finefone solutions, Jayanagar if you can help. 


Ask for Mithun/Mamata and tell this it is for Sriram sir's phone.




Category: Cellphone RepairCellphone Showroom



Phone:  (080) 26634554-6(080) 26536488


Mobile:  9886108866


Address:   397/86, R.K Towers, 2nd Floor, 11th MainJaya Nagar 3rd Block,Bangalore560011, Karnataka


Landmark:  Near Cosmopolitan Club





Regards,


Sriram

Mark_Emeritus Moto Emeritus
Moto Emeritus
Posts: 16,016
Registered: ‎11-21-2013
Location: The Moon
Views: 6,089
Message 2 of 21

Re: microUSB charger parts availability

@Sriram


Sorry for your near run-in with a truck. Glad you are OK.


I'm having someone local look into the availability of parts.


Mark
Support Forums Manager

Mark
Former Employee
defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 3 of 21

Re: microUSB charger parts availability

Hi Mark..thank you. Could you give me an update on the availability of parts?


But also, the part about the deal still stands. Could you perhaps put me in touch with a decision maker in Motorola sales?


This is a credible, ongoing story. I'm fighting a court battle to keep the trucks out of Bangalore during peak traffic hours and the material evidence was from my Motorola phone. 

defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 4 of 21

Re: microUSB charger parts availability

Here is a line..


Truth does not always form the best ad but when it does, Satyamev Jayate..

defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 5 of 21

Re: microUSB charger parts availability

Hi Mark,


  Can you please let me know the part numbers so that I can order tham online and send them to finefone?? This is ridiculous. I still don't have the phone back. 


Thanks,


Sriram

defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 6 of 21

Re: microUSB charger parts availability

Or could you let me know where to look?

defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 7 of 21

Re: microUSB charger parts availability

Or perhaps let me know where to look at?

Mark_Emeritus Moto Emeritus
Moto Emeritus
Posts: 16,016
Registered: ‎11-21-2013
Location: The Moon
Views: 6,089
Message 8 of 21

Re: microUSB charger parts availability


defysri said:

Hi Mark..thank you. Could you give me an update on the availability of parts?


But also, the part about the deal still stands. Could you perhaps put me in touch with a decision maker in Motorola sales?


This is a credible, ongoing story. I'm fighting a court battle to keep the trucks out of Bangalore during peak traffic hours and the material evidence was from my Motorola phone. 



 I've sent a reminder to a local counterpart.


I'm not sure what you mean by "deal still stands". I don't have local contacts for "sales" in India.



defysri said:

Hi Mark,


  Can you please let me know the part numbers so that I can order tham online and send them to finefone?? This is ridiculous. I still don't have the phone back. 


Thanks,


Sriram



 I don't know what the part numbers are. We don't sell piece parts so I couldn't advise you what to look for or where to look. Our authorized repair facilities handle this.


Mark
Support Forums Manager 

Mark
Former Employee
defysri
Paper Tape
Posts: 15
Registered: ‎06-18-2012
Location: US
Views: 6,089
Message 9 of 21

Re: microUSB charger parts availability

Thanks for the quick response. Could you please tell me the phone number of your authorized repair facilities then or perhaps call them and ask about the part number? I'm looking for the part numbers of the microUSB charger and the surrounding ICs. 


I'm looking here: 
 and the channel but my eyes are not sharp enough to make out the IC numbers. Could you please help with other channels?


 

Mark_Emeritus Moto Emeritus
Moto Emeritus
Posts: 16,016
Registered: ‎11-21-2013
Location: The Moon
Views: 6,089
Message 10 of 21

Re: microUSB charger parts availability

defysri

Please checkyour support profile and update your contact number. You can find your support profile clicking your dislpay name to visit your forum profile and then click link in step one.

Mark
Mark
Former Employee