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masalla
What's DOS?
Posts: 23
Registered: ‎10-04-2011
Location: Canada
Views: 217
Message 1 of 2

reset password


no matter what I do, I cannot access my phone info. It won't take ANY password. I need to reset one, how can I do that.



Have already tried resetting several times but no deal.



Any suggestions?



Thanks



 



Motorola Defy



using the Moto Phone Portal



 

luilao
802.11n
Posts: 331
Registered: ‎10-30-2011
Location: Philippines
Views: 217
Message 2 of 2

Re: reset password


As far as I know the phone needs to be connected to the Motocast server for it to be remotely wipe. But no worries, it can still be access after doing a hard reset. You can follow the steps HERE. After you have reset the device you just have to use your same Motocast Account and you're good to go..