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33 Posts

10-04-2011

Canada

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  • Posts: 33
  • Registered: ‎10-04-2011
  • Location: Canada
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reset password

2013-06-14, 19:27 PM


no matter what I do, I cannot access my phone info. It won't take ANY password. I need to reset one, how can I do that.



Have already tried resetting several times but no deal.



Any suggestions?



Thanks



 



Motorola Defy



using the Moto Phone Portal



 

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338 Posts

10-31-2011

Philippines

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  • Posts: 338
  • Registered: ‎10-31-2011
  • Location: Philippines
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  • Message 2 of 2

Re: reset password

2013-06-18, 14:41 PM


As far as I know the phone needs to be connected to the Motocast server for it to be remotely wipe. But no worries, it can still be access after doing a hard reset. You can follow the steps HERE. After you have reset the device you just have to use your same Motocast Account and you're good to go.. 

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