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06-04-2010

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Phone not going to sleep

2010-06-04, 16:38 PM
I'm just wondering if I have a setting wrong or if my phone is defective.  I have the screen timeout set to 30 seconds, however it will not go into sleep mode on its own.  I must manually press the power button on top to get into sleep mode.  Because of this, my battery life is very low.  What am I doing wrong?
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553 Posts

03-27-2010

United States

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Re: Phone not going to sleep

2010-06-04, 20:52 PM

Hi JK,

The phone is probalby not defective. These phones are a little tricky at first, as there is so much functional software that is fairly new to cell phones. Also each App you download is a program in itself. There are a number of people here who are far more technical than I am, and they will probably post something when they read your post.

Try this,

Do a reset be unplugging the battery for a minute and then putting it back in and power up the phone. If the problem persists,

do a Facory Reset:   menu > settings > sd card > factory reset

Let us know if this fixes the issue.

Matt

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864 Posts

06-21-2006

United States

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Re: Phone not going to sleep

2010-06-07, 15:36 PM

Hi JK

What exactly do you mean by sleep mode?  If you go to your home screen, then set the phone down, the screen NEVER turns off?  Even if you were to wait two or three minutes?

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3 Posts

06-04-2010

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Re: Phone not going to sleep

2010-06-07, 18:10 PM
Yes the screen will not automatically turn off.  The screen sleep timer is set to 30 seconds.  I will use the phone, set it down, and after a few minutes the screen is still on.  The only way I can get to sleep mode is to press the power key.
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864 Posts

06-21-2006

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Re: Phone not going to sleep

2010-06-07, 18:28 PM
Do you have "screen lock" checked too?
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379 Posts

07-21-2009

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Re: Phone not going to sleep

2010-06-08, 3:12 AM

Wonder is an app is interfering with the phone's screen not Turing off in 30 sec.

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