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10-22-2010

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Phone shuts off when I put it down on a hard surface, and vibrate on touch keys has stopped working.

2010-10-22, 5:43 AM

This is my 3rd Devour. First off, for some reason if I sit it down on a hard surface, or close it too hard it restarts, I have to very gently sit it down somewhere, and very gently close it. I cant even throw it in my purse without it shutting off. My next problem, and I had this with my last phone, is the vibrate on the touch keys has stopped working. Tonight, it froze, so I took the battery out, and when I turned it back on the vibrate has mysteriously quit working. Im thinking about doing the factory data reset, but will it make a difference with the problems that Im having ? My next option I guess is to take it into a Verizon store. They better replace this thing because I have only had it for a couple months.

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27 Posts

07-21-2010

United States

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Re: Phone shuts off when I put it down on a hard surface, and vibrate on touch keys has stopped working.

2010-10-22, 7:21 AM

demand a completly new phone, you will continue to have issues with the devour.

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379 Posts

07-21-2009

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Re: Phone shuts off when I put it down on a hard surface, and vibrate on touch keys has stopped working.

2010-10-22, 16:09 PM
Try taking the battery out and putting it back in again more securely cause the battery might not be touching the filaments inside the devour!
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