Motorola Community

Older Devices ArchiveMoto Blur PhonesDEVOUR™ with MOTOBLUR™
All Forum Topics
Options

2 Posts

08-14-2010

0 Signins

0 Page Views

  • Posts: 2
  • Registered: ‎08-14-2010
  • Location:
  • Views: 0
  • Message 1 of 5

Problems with new update?

2010-08-14, 7:11 AM

I ran the latest update to the Devour last night. Bad idea..  Now, all the phone numbers i had of my contacts are gone and so is the history of phone calls.  It also went back to Facebook and loaded into my phone message inbox all these old messages from over a year ago.  (Very aggravating to have to delete this one at a time AGAIN..)  And the pictures and phone #'s of all my contacts from Facebook are gone also.  Is anyone else experiencing this?

Is there a way to back out of the previous OS update and go back to the version I knew and loved??

Reply
Options

4283 Posts

12-10-2006

United States

100 Signins

922 Page Views

  • Posts: 4283
  • Registered: ‎12-10-2006
  • Location: United States
  • Views: 922
  • Message 2 of 5

Re: Problems with new update?

2010-08-16, 13:58 PM

i would recommend a factory reset and then post back if it everything is working. there can be errors with any update and i bet a reset would fix it.

please let us know and if you need any help with the reset.

Reply
Options

3 Posts

08-28-2010

0 Signins

0 Page Views

  • Posts: 3
  • Registered: ‎08-28-2010
  • Location:
  • Views: 0
  • Message 3 of 5

Re: Problems with new update?

2010-08-28, 4:08 AM

I have had this same problem over the past couple of weeks and have done a factory reset 4 times in 2 weeks.  It is getting frustrating that I have to keep redownloading calendar and battery widgets and re doing my speed dial list.  Is there any idea what is going on with this or how to fix it so it stops doing it.  I have been to the Verizon store twice this week for this issue and they just keep giving me a tutorial on how to use my phone.  Can anyone help me please. 

Reply
Options

379 Posts

07-21-2009

0 Signins

0 Page Views

  • Posts: 379
  • Registered: ‎07-21-2009
  • Location:
  • Views: 0
  • Message 4 of 5

Re: Problems with new update?

2010-08-29, 2:17 AM

I did not experience this after the update, how often is this happening to you after you updated your Devour?

Reply
Options

3 Posts

08-28-2010

0 Signins

0 Page Views

  • Posts: 3
  • Registered: ‎08-28-2010
  • Location:
  • Views: 0
  • Message 5 of 5

Re: Problems with new update?

2010-08-29, 14:17 PM

It has happened 4 times in the past 2 weeks.  I dont know if it was the new update but I am not sure what else it could be?? any ideas

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete