03-23-2010 01:26 PM
Dang. We want to get our hands on that phone but I don't want to hold you up.
Would you mind sending me that phone's MEID HEX number before you return it? We can then try to track it down. It will start with an A followed by a bunch of zeros.
Sorry about your problem.
03-23-2010 05:35 PM
03-27-2010 10:03 PM
04-01-2010 03:48 PM
04-04-2010 03:54 PM
04-07-2010 02:17 PM
03-10-2011 11:11 AM
Hi I've had my devour since February 18, 2011. Love the phone and got it as an upgrade
because wanted a smart phone but wanted a rugged phone. Asked the salesman and he
pointed me to the Devour. The only problem I have are the random reboots. Originally
thought it was because I was hitting the power button while sticking in my holster til one
day it was lying on the table and I reached to pick it up and touched the screen and it
rebooted. Have not had it reboot during a call or while on the internet but still preturbed
when it does. I use the phone for work and don't need it rebooting while waiting on
dispatch to call with a load. If there is a fix I would enjoy finding it. Thanks in advance.
08-15-2011 06:47 PM
I am also experiencing random reboots - sometimes 6 to 8 times a day. Verizon replaced my telephone 1 month after I purchased it due to random reboots - the diagnosis was that the telephone needed to be replaced. Now the problem is back. Verizon also diagosed the problem as needing to replace the telephone. A refurbished phone was sent to me today - I still have the problem after swapping the battery and SD card. So is this a battery problem?