06-13-2011 01:51 PM
I have the Devour and I'm trying to update to the new software. I have gone to settings > about phone > system updates and I get the message, "The upgrade attempt has encountered an error due to failed log in. Please try again later."
I have tried again later, multiple times, and it never works. My motoblur log-in info is correct, and all my accounts are listed under accounts (blur, facebook, twitter, google).
Please help as this is only one of many problems I am currently having with this phone.
06-14-2011 12:33 PM
I would look on Motorola's website for detailed instructions on how to update your device. The link is : http://www.motorola.com/Support/US-EN/Android_Products/Software_Update_Landing_Page
I know that you can connect your device via the provided USB cable to your computer and a web troubleshooter application will give you options such as "Update My Software". Hope this helps, let us know what works!
Take it easy,