The upgrade attempt has encountered an error due to failed log in

[laurendrucker]

I have the Devour and I'm trying to update to the new software.  I have gone to settings > about phone > system updates and I get the message, "The upgrade attempt has encountered an error due to failed log in.  Please try again later." 

I have tried again later, multiple times, and it never works.  My motoblur log-in info is correct, and all my accounts are listed under accounts (blur, facebook, twitter, google). 

Please help as this is only one of many problems I am currently having with this phone.

[mightyorion]

I would look on Motorola's website for detailed instructions on how to update your device. The link is : http://www.motorola.com/Support/US-EN/Android_Products/Software_Update_Landing_Page

I know that you can connect your device via the provided USB cable to your computer and a web troubleshooter application will give you options such as "Update My Software". Hope this helps, let us know what works!

Take it easy,

mightyorion

[MiZaR]

Did you purchase this phone through Verizon, if so bring it in to an authorized Verizon dealer and have them take a look....