03-12-2012 12:16 PM
my phone crashed while it was updating to 4.5.629 now the phone is stuck on the bootloader menu with =
OK to Program
any help would be greatful.
Solved! Go to Solution.
03-29-2012 04:33 PM
Good luck. Motorola support said it was something I did, something about a root or bsf or something to that extent. They said they could not support it becauseI tweaked the software. I DID NOTHING OF THAT SORT! I took the update from verizon, the 4.5.629? yeah the one that fixes all the bugs? I am now sol with a phone that Verizon will not replace because Motorola says I broke it. Tell me how allowing Verizon to update it breaks it.
Nonethless, this was my first Moto phone and it will be my last. I do not want to do business with a company that treats their customers like this.
03-30-2012 02:13 AM
hmm, really? i contacted them and explained what happened and they asked me to send it to their repair center and they have fixed it me free of charge.
I found Motorola live chat support really helpful.
I love the build quality of motorola phones (the software can be abit flaky) but overall i find motorola a good company (shame we wont be getting the droid 4 over in the UK or i would snap that bad boy up!)