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poconodiver
What's DOS?
Posts: 1
Registered: ‎09-23-2010
Views: 2,085
Message 1 of 5

Physical keyboard shortcuts won't turn off - can't type

A couple of days ago, my physical keyboard suddenly stopped letting me type normally.  When I type certain letters in my browser, text messages, or emails,  it opens applications.  I can't figure out how to turn off this shortcut mode, and I haven't found anything in the manual or in the forums regarding this problem.

B opens the browser

G opens gmail

L opens the calendar

P opens my media player

Pressing alt or shift first doesn't keep it from happening.  I've gone through the keyboard settings and tried turning a few things on and off, but nothing will fix this.

The on-screen keyboard doesn't have any of these problems, so I've had to just use that instead.

Help?

1of7627
Bit Torrent
Posts: 1,689
Registered: ‎11-12-2009
Location: United States
Views: 2,085
Message 2 of 5

Re: Physical keyboard shortcuts won't turn off - can't type

First, I'd try powering off the phone and pulling the battery for a few minutes.  This often helps with anomolies like this.   - MarkC

staycalm
What's DOS?
Posts: 1
Registered: ‎12-12-2010
Views: 2,085
Message 3 of 5

Re: Physical keyboard shortcuts won't turn off - can't type

I know this question is marked as "answered," but I thought I'd add an alternative solution for anyone who (for whatever reason) doesn't want to go through the shut down/battery removal hassle. The following worked for me:

  1. Open "Settings"
  2. Select "Applications"
  3. Select "Quick Launch"
  4. You should see any programmed keyboard shortcuts (I had the same 4 poconodiver listed in his question)
  5. Press and hold the shortcut.
  6. It will bring up a "Clear" window, select "OK."
  7. Repeat for all shortcuts you don't want.
  8. Done!

Hope this helps anyone else who stumbles across this frustration in the future.

Punki5251
What's DOS?
Posts: 1
Registered: ‎06-21-2013
Location: United States
Views: 2,085
Message 4 of 5

Re: Physical keyboard shortcuts won't turn off - can't type


How do i get to the settings????????????????????indecision

Moto Sr Moderator
Moto Sr Moderator
Posts: 15,449
Registered: ‎02-03-2016
Location: US
Views: 2,085
Message 5 of 5

Re: Physical keyboard shortcuts won't turn off - can't type



Punki5251 said:


How do i get to the settings????????????????????indecision


View original


For the keboard? Settings>Language & input (could be something with Keyboard in it)>tap on the keyboard in question to get to the settings. There may also be a gear icon next to that keyboard name. Hope this helps.

I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.