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267 Posts

11-26-2011

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Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 2:21 AM

Yeah, this really becomes a confusing issue.  From what I have read, the Galaxy Nexus has the problem and the Mototola Razr has it to a lesser sense.  The Razr Maxx does not seem to.  The Bionic 4 does not seem to.


 


Where is gets confusing is that all of the phones can have the problem in a given environment.  In those cases, you would have to suspect a network issue of some sort.  Maybe a tower coverage that is blocked or bad, a hardware issue with a tower.............maybe even a geographic issue.  At the same time, some of the phones do suffer the problem more severaly than others.  My Bionic (and my sons) will drop data for no apparent reason and I have yet to have it happen where other people around me with 4G also drop data.  So, in my case, it seems to be the phones.  Same with wifi coverage.  THe Bionic has a real tough time holding anything but a strong wifi signal.  My son and a friend log into his wifi.  THe friends phone stay hooked up.  The Bionic continually drops the wifi.  So, another friend comes over with a BIonic and they have him connect to the wifi to see what happens.  Sure enough, that Bionic constantly disconnects from the wifi too.  If other people around me do not drop data when my son and/or I do.............then seeing it as a network issue is difficult.  At the same time, we have all read instances on this forum where people have lost data in a certain area no matter what phone they had.  And I am sure that the network "burps" now and then too.  So, it all gets bungled up together and we end up just waxing about what the problem is and forming different opinions.  I have reached out to some people here and on other forums and other people I know with the Bionics.  In my mind it is clear (but I do admit that my mind is not always such a clear place) that the Bionic has internal hardware issues that put it behind the pack.  It does seem that Moto's recent update helped, but I honestly believe that the evidence is clear that it has more issues than other phones, except maybe for the Nexus.  We will have to see if the Nexus update can fix their problems.  I also know that this has to be a difficult issue to unravel for Motorola too.  It does not seem that the Razr Maxx or the Droid 4 have the same issues as the Bionic.  Sure, they lose data on occasion, but it doesn't seem like anywhere near as much or often as the Bionic.  And I am sure that the hardware between the three phones is quite similar.  So, what in the world causes the problem?  I don't know, that's for sure.  I've talked to some pretty tech savy folks and they don't know.  


 


So, I end up getting really, really frustrated because when all is said and done I (and my son) am stuck with a phone that just does not work right.  I know that Verizon and Motorola are unhappy with the whole thing too, but I really sort of put that second to my needs.  Right or wrong...........I need a phone that works right and I am really frustrated with this one.  I do try to be fair, but it is hard to get past the fact that the phones don't work right and I can find an awful lot of company in that with other Bionic owners.  So sometimes I just get overly frustrated and sound off, but I sure wish that Moto would step up on this phone and take care of us.

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113 Posts

01-10-2011

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  • Message 42 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 2:45 AM

I called Verizon technical support tonight to ask about the 4G drops on my Bionic.  The specialist to whom I spoke told me that she thinks it is  the apps that I installed on my Bionic that are causing the problem.


 


I felt obligated to do what she requested, so she had me uninstall the three apps that I have installed and test without them for three days.  


 


I explained that I was coming from a Droid X that was plagued with problems so at first I installed nothing on the Bionic except my contacts the first day.  Then I installed speedtest.net, Netflix and SoundHound.  


 


After reading the article on Android Police, I can believe that this issue is a widespread Verizon LTE system issue.  I have quite an advanced WiFi router here at home and I can watch any device negotiate the connection handshake every predetermined time period.  It makes sense that on Verizon's LTE network all phones are not going to negotiate their connection status at the same time with the LTE tower.  This could be the reason that a person next to you can have a connection and you don't.  I would assume it is all in how your device tries a reconnection attempt.  Some phones are probably much better than others at reconnecting once the signal drops.  In my limited knowledge, I would think that rewriting the connection code in the phones' software should be able to fix an issue like this.  Ultimately according to the "Android Police" article it comes down to issues with Verizons' LTE network.  


 


I really haven't researched this, but do other 4G cell carriers have this same connection drop issue?


 


 


 


 


 


 


 

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24 Posts

02-07-2012

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  • Message 43 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 2:48 AM
 Thanks chemist.

I think that article in the link does provide a reasonable explanation. So, when and how do VZW fix it?




(Edit: sorry no quoted post) I guess my Bionic doesn't like quoting others posts. :(
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113 Posts

01-10-2011

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  • Message 44 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 2:52 AM

BlackSheep427 said:

 Thanks chemist. I think that article in the link does provide a reasonable explanation. So, when and how do VZW fix it?

You are welcome!  We're all here to help each other and share knowledge!


 


When will they fix it?   That's the 30 million dollar question!


 


It does make logical sense though...  The system works similar to a home WiFi router when it cones to periodically checking the connection.

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02-07-2012

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  • Message 45 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 2:55 AM
 So, possibly VZW has bad authentication protocol. It would be nice though if it were simply a case of bad SIM chips.
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113 Posts

01-10-2011

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  • Message 46 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 2:59 AM

Yeah, really!  I would venture to say that it must not be a simple fix.  I wonder if all Verizon LTE phones use the same SIM chip?

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267 Posts

11-26-2011

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  • Message 47 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-01, 19:08 PM

the_chemist said:

Yeah, really!  I would venture to say that it must not be a simple fix.  I wonder if all Verizon LTE phones use the same SIM chip?



 but if it was the chip, why would the nexux have such a serious data drop issue?  surely they are not using the same chip as Motorola.

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  • Message 48 of 48

Re: Moving from Droid X to Bionic, Any Thoughts?

2012-03-02, 2:10 AM

Today I held on to 4G all day with no issues.


 


My co-worker who owns the "Samsung Stratosphere" lost her 4G signal today while I still had my 4G signal. Yesterday hers had 4G while mine did not.  She ended up having to power cycle the phone to reclaim the 4G LTE signal.  I instructed her to toggle in and out of airplane mode, but that didn't work.  She physically had to reboot.


 


This clearly demonstrates that this is not an isolated Motorola or a Bionic issue.  They all do it.  This also supports the "Android Police" article about Verisons' LTE network and all of the LTE phones.  


 


Just today I also heard owners of the HTC Rezound complaining of 4G drops and having to perform battery pulls to regain 4G.


 


The Bionic is a very well built product.

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