07-20-2014 09:18 AM
08-06-2014 07:25 PM
You need to do 2 things...
1. Find the drivers for your phone from Motorola. 'WIndows Update' probably isn't going to be much help here. Perhaps this is a good place to start?? https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
2. Once connected by USB and the drivers are up and running, check the notification bar on your phone for the "USB Connected". Tap it and make sure the USB mode is "Mass Storage" or "Media", depending on what update you are on.
After these 2 things you should see your MicroSD, internal storage, and possibly a fixed emulated "Motorola" drive show up on your PC.