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bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 1,658
Message 1 of 12

Droid MAXX 2 KRACK Vulnerability Patch

Hey there!

 

I have:

 

  • Model: DROID MAXX 2
  • Android Version: 6.0.1
  • Android Security Patch Level: January 1, 2017
  • Carrier: Verizon

 

According to the upgrade website (motorola.com/upgrades), Android 7 should be rolling out to my phone sometime in the future, but I was just wondering:

 

  • Are there plans to roll out the KRACK patch for Android version 6.0.1?
    • If so, any tentative timeline for that patch?
  • If not, will the KRACK patch be included in the upgrade for Android 7?
    • If so, any tentative timeline for that upgrade?

 

Thanks so much!

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Registered: ‎12-19-2016
Location: PH
Views: 1,612
Message 2 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

Hi bloopbleep

 

Can you update your profile with the serial/IMEI/MEID number of your phone? This will help us check. Make sure that your Motorola Privacy is enabled.

 

Please check the link and update your profile here.

 

Regards,
Ella
Motorola Support

 

 

bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 1,599
Message 3 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

Thanks for your response, Ella! (And sorry for the late response!)

 

I've updated my profile.

 

Let me know if you need anything else from me; thanks!

bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 1,533
Message 4 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

Hey there!

 

Any updates on this? Any other information I can provide?

 

Let me know; thanks!

bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 1,312
Message 5 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

Hey Ella!

 

Was there any more information you needed from me?

 

Let me know; thanks!

Logan

bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 1,237
Message 6 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

Hey there!

 

I know you might not be able to provide me with specific information, but could I at least get feedback on whether or not you have all of the information you need from me?

 

Let me know; thanks!

Timgoins1
Fanfold Paper
Posts: 2
Registered: ‎05-25-2017
Location: US
Views: 1,171
Message 7 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

They will never let you know cause there to busy try to make everyone buy new phones every year to keep up with Android version to care and not try to update the phones that people already have and like. It's all about making more money for them anymore.

bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 1,130
Message 8 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

I finally received my update today with the patch included.

 

I totally understand that there might not be things you're allowed to tell me due to bureaucractic constraints, but I really wish I could have gotten some feedback. Just a note to tell me that the information I provided was correct or even a note to tell me "We're still looking into this, please be patient" or "Sorry, we can't provide you any more information."

 

Just something to let me know that I'm being heard.

RL67037
Punch Card
Posts: 31
Registered: ‎02-19-2018
Location: US
Views: 891
Message 9 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

I received my update on 2/15 for my Maxx 2 to Android 7.1.1 / 26.26.14. Ever since then, my phone won't charge while powered on and I can only get to charge to 86% (while powered off). Have you had any problems since you updated?

bloopbleep
Paper Tape
Posts: 8
Registered: ‎11-17-2017
Location: US
Views: 884
Message 10 of 12

Re: Droid MAXX 2 KRACK Vulnerability Patch

Hey RL67037!

 

So sorry to hear you're having trouble with your phone!

 

Nah, I haven't had issues with mine charging since the update.

 

Hope you're able to get it fixed or hope they send you a replacement or something!