Motorola Community

Droid PhonesDROID RAZR HD and RAZR MAXX HD by Motorola
All Forum Topics
Options

16 Posts

09-26-2014

RU

9 Signins

252 Page Views

  • Posts: 16
  • Registered: ‎09-26-2014
  • Location: RU
  • Views: 252
  • Message 1 of 12

How to disable emergency alerts?

2014-09-26, 9:52 AM

After upgrade to Android 4.4.2 i'm receiving endless emergency alerts with garbage. I've disabled all alert notifications in settings but alerts are still comming. I tried to stop alerts notification service and app but they restarts in several seconds.



Settings



Garbage in emergency alerts

Reply
Options

154 Posts

09-22-2010

US

27 Signins

290 Page Views

  • Posts: 154
  • Registered: ‎09-22-2010
  • Location: US
  • Views: 290
  • Message 2 of 12

Re: How to disable emergency alerts?

2014-09-26, 23:11 PM

You don't happen to be a member of ISIS do you?  Because that might explain it.

Reply
Options

15438 Posts

02-04-2016

US

260 Signins

3971 Page Views

  • Posts: 15438
  • Registered: ‎02-04-2016
  • Location: US
  • Views: 3971
  • Message 3 of 12

Re: How to disable emergency alerts?

2014-09-28, 17:40 PM

@keatingt, I personally don't think suggesting someone might be a member of ISIS is funny at all. They are very ruthless and savage people. 



@LeeZooN, I suggest you try a Clear data in the settings for Emergency alerts. You can do this by going to Settings-Apps-Emergency Alerts-Clear data-OK. 



If that doesn't work, try removing the tickin the box on that screen that says Show notifications. 



Remember, though, that if you uncheck that box you won't get notifications  from that app. How this helps. 

I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.

Reply
Options

16 Posts

09-26-2014

RU

9 Signins

252 Page Views

  • Posts: 16
  • Registered: ‎09-26-2014
  • Location: RU
  • Views: 252
  • Message 4 of 12

Re: How to disable emergency alerts?

2014-09-28, 17:59 PM

@joelbon, Thanks, I've done clear data, but 'Show notifications' cannot be unchecked for this application.

Reply
Options

15438 Posts

02-04-2016

US

260 Signins

3971 Page Views

  • Posts: 15438
  • Registered: ‎02-04-2016
  • Location: US
  • Views: 3971
  • Message 5 of 12

Re: How to disable emergency alerts?

2014-09-28, 23:42 PM

LeeZooN said:


@joelbon, Thanks, I've done clear data, but 'Show notifications' cannot be unchecked for this application.


View original


Hmmm. On my Razr Maxx HD I can not only disable notifications, I can disable the app. Can you disable the app? 



You could also try booting into Safe mode and try changing the settings there. It is possible that a 3rd party app is causing a problem with the correct functionality of your phone. Hope this helps.

I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.

Reply
Options

16 Posts

09-26-2014

RU

9 Signins

252 Page Views

  • Posts: 16
  • Registered: ‎09-26-2014
  • Location: RU
  • Views: 252
  • Message 6 of 12

Re: How to disable emergency alerts?

2014-09-29, 10:18 AM

Unfortunately, clearing data didn't helped, alerts are still comming in huge packs. And I can't disable Emergency Alerts app.



 

Reply
Options

15438 Posts

02-04-2016

US

260 Signins

3971 Page Views

  • Posts: 15438
  • Registered: ‎02-04-2016
  • Location: US
  • Views: 3971
  • Message 7 of 12

Re: How to disable emergency alerts?

2014-09-29, 14:32 PM

Did you try this in Safe mode? 

I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.

Reply
Options

16 Posts

09-26-2014

RU

9 Signins

252 Page Views

  • Posts: 16
  • Registered: ‎09-26-2014
  • Location: RU
  • Views: 252
  • Message 8 of 12

Re: How to disable emergency alerts?

2014-09-29, 15:02 PM

Yes, it looks just the same, 'Disable' button and 'Show notifications' checkbox are inactive. Safe mode doesn't bring any changes, notifications are still comming.



I've found similar problem discussion - http://forums.androidcentral.com/moto-x-2013/416339-cannot-stop-emergency-alerts.html, looks like Motorola phones isn't frendly to Russia :)

Reply
Options

16 Posts

09-26-2014

RU

9 Signins

252 Page Views

  • Posts: 16
  • Registered: ‎09-26-2014
  • Location: RU
  • Views: 252
  • Message 9 of 12

Re: How to disable emergency alerts?

2014-09-30, 17:43 PM

Is there any Motorola representatives?



How to disable this useless emergency alerts service? Or how to revert to android 4.1.2 without loosing all data?

Reply
Options

1 Posts

11-06-2014

Italy

0 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎11-06-2014
  • Location: Italy
  • Views: 0
  • Message 10 of 12

Re: How to disable emergency alerts?

2014-11-06, 8:32 AM

LeeZooN said:


Is there any Motorola representatives?



How to disable this useless emergency alerts service? Or how to revert to android 4.1.2 without loosing all data?


View original


Hi, I had the same issue with my RAZR HD on MTS RU network after an air upgrade to 4.4.2. Using all options proposed above does not solve the problem, factory reset only rolls back to the bare 4.4.2 with the same tons of alerts every day. According to the support agent there is no official support of Moto phones in Russia(

Searching through forums, it looks like there are two main options to solve this issue: rooting a mobile and then disabling the alerts or downgrading to another ROM. I chose the second option (4.1.2, official one), no problems so far.

NB: both cases involve full data erasure and possibility to brick a phone.



HTH!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete