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4 Posts

08-30-2016

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Razr Maxx HD not syncing with my WinXP computer

2016-08-31, 0:43 AM

Hi I'm trying to get my Droid Razr Maxx HD to share files with my WinXP computer.

 

It's not going well.

 

When I initially connected the phone to my computer it was recognized as a MTP device and I could browse the folders on its internal storage but I didn't see any of the phone's files. A few times it crashed the My Computer window.

 

I've tried a bunch of fixes I read about online (tried using a different USB cable, installing and uninstalling the Motorola Device Manager, uninstalled the driver by right clicking the phone in Device Manager, installed MS's MTP Porting kit, MS ActiveSync 4.5 and now have Windows Media Player 11) but instead of fixing things it seems to have just made things worse- now when I connect it to the computer it isn't even recognized as a MTP device by Windows (although the phone still reports that it is connected as a media device)! Also the phone is listed under Portable Devices in Device Manager with a yellow and black "!" icon.

 

Anyone want to take a crack at fixing this?

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4 Posts

08-30-2016

US

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Re: Razr Maxx HD not syncing with my WinXP computer

2016-08-31, 1:51 AM

Ok I've managed to get Windows to recognize the drive by turning on USB Debugging on the phone but I still can't view any files on the device.

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28352 Posts

02-02-2016

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Re: Razr Maxx HD not syncing with my WinXP computer

2016-08-31, 2:38 AM

Have you tried pulling down notification bar on phone to see if their is a dropdown usb option for MTP mode? 


* Search box is your friend * I don't respond to PM if question belongs in forum
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4 Posts

08-30-2016

US

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Re: Razr Maxx HD not syncing with my WinXP computer

2016-09-01, 4:58 AM

You mean where it says "Connected as a Media Device"? Yeah.

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4 Posts

03-09-2017

IN

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Re: Razr Maxx HD not syncing with my WinXP computer

2017-03-09, 11:40 AM
  • Use a different USB cable
  • Uninstall and re-install Android drivers
  • Make sure that your Android is set to connect as a ‘Media Device’ (MTP)
  • try to connect as a ‘USB Mass Storage’ device
  • Enable USB debugging
  • check if your device has a faulty base
  • Read Motorola DROID RAZR Manual for more ideas. 
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1 Posts

10-24-2019

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Re: Razr Maxx HD not syncing with my WinXP computer

2019-10-24, 6:20 AM

Sync your iOS device to iCloud To make sure all of your latest content is ready for transfer talktowendys

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1 Posts

08-28-2020

UM

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Re:Razr Maxx HD not syncing with my WinXP computer

2020-08-28, 18:27 PM

@ Nancy4C wrote:
 

 

Sync your iOS device to iCloud To make sure all of your latest content is ready for transfer talktowendys

 

 

 

thanks for the help @Nancy4C  it was really helpful

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