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Can't get out of Emergency mode

2013-04-21, 23:18 PM


Somehow I managed to get my phone into what looks like an emergency mode (like if you've called 911) and I can't get it out.  And, I can't get it to start in safe mode, it just wants to restart or be off.



Help! (please)

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12299 Posts

11-19-2009

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Re: Can't get out of Emergency mode

2013-04-21, 23:21 PM


What exactly (it okay to be graphic) is displayed on your screen?      --- Dan

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Re: Can't get out of Emergency mode

2013-04-21, 23:22 PM


While we're trying to get things sorted out, try a forced reboot on your phone by concurrently depressing the power on button and the volume down button for approximately 10 seconds.       --- Dan

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245 Posts

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Re: Can't get out of Emergency mode

2013-04-21, 23:27 PM


The top of the screen shows the usual notification bar, below that is the time, a vibrate/speaker toggle button, plus the date and an icon that tells me I have an alarm set for Wednesday.  There is what looks like a dialer but without the send button in the middle of the screen, and at the bottom of the screen there's an "Emergency call" button and as "Emergency contacts" button.

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245 Posts

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Re: Can't get out of Emergency mode

2013-04-21, 23:30 PM


I've turned it on & off a dozen times, and I actually had it on the safe mode screen once but I waited too long and it restarted, and I haven't been able to get it back into safe mode. By safe mode, I'm talking about where you have some boot choices like normal and recovery.



Can't take the battery out, it's a Droid RAZR.

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Re: Can't get out of Emergency mode

2013-04-21, 23:31 PM


distortiondale said:


Try pulling out the battery?


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The Motorola Droid RAZR has a non-replaceable battery except for service center replacements of the battery.     --- Dan

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245 Posts

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Re: Can't get out of Emergency mode

2013-04-21, 23:33 PM


Pressing both the up & down volume button then the power button is how you get to the safe mode, right?  And you do that when it's off, right?  If I manage to get there again, what's next?

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Re: Can't get out of Emergency mode

2013-04-21, 23:36 PM


lakesuperiorgirl said:


I've turned it on & off a dozen times, and I actually had it on the safe mode screen once but I waited too long and it restarted, and I haven't been able to get it back into safe mode. By safe mode, I'm talking about where you have some boot choices like normal and recovery.



Can't take the battery out, it's a Droid RAZR.


View original




smiley That's not safe mode, that's the boot menu and recovery access on the phone.  Did the forced reboot work to get your phone back to normal?     --- Dan

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Re: Can't get out of Emergency mode

2013-04-21, 23:40 PM


Ahhh.....ok. Nope, the forced reboot got me the same emergency screen. Let me try it the right way...I'll get back to you.

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245 Posts

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  • Message 10 of 78

Re: Can't get out of Emergency mode

2013-04-21, 23:43 PM


Success! (I think) I see a faint "Safe mode" in the lower left corner, superimposed on top of the same problem screen. What's next?

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