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Telephone "speaker" not working

2017-06-08, 1:07 AM

Installed Collette talk (wirelesstraveler.com) app. All works fine except "speaker" button does not amplify sound. Same sound level whether "speaker" button activated or not. Suggestions appreciated.

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3454 Posts

10-05-2016

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Re: Telephone "speaker" not working

2017-06-08, 16:15 PM

Hi Elrodent,

 

 May I know the specific model of this phone? Have you tried to install this app on different devices? Have you also tried to contact the app developer? It looks like their last update was 2 years ago.

 

Regards,
Jess
Motorola Support

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Re: Telephone "speaker" not working

2017-06-08, 16:28 PM

It's a DROID MAXX, Android version 4.4.4. I have already contacted wireless traveler.com, the app supplier. They haven't gotten back to me yet. I was about to install the same app on my wife's Samsung, to see if it had the same problem, but I have not done so yet.

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Re: Telephone "speaker" not working

2017-06-08, 17:48 PM

I did put it on my wife's phone, and discovered that her phone has the same problem: Disregard my previous concerns. I called someone in Indianapolis, and the speaker button does work. It doesn't have as pronounced an effect as it does with regular calls. But it DOES work. 

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Re: Telephone "speaker" not working

2017-06-13, 21:32 PM

Hi Elrodent,

 Just to clarify, are you saying that it does work when you called Indianapolis? If yes, possible there may be device compatibility with the app as it doesn't work with your wife's Samsung phone.

 

Regards,
Jess
Motorola Support

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Re: Telephone "speaker" not working

2017-06-13, 22:24 PM
I consider it a dead issue now. It's just that the speaker function isn't as pronounced when using the talk app. Thanks, anyway.
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