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cinderella1
Punch Card
Posts: 37
Registered: ‎04-02-2014
Location: US
Views: 243
Message 1 of 2

Is the front bezel easily replaceable? Screen is fine, but edge around it has cracked off

1000563.jpg1000564.jpg1000565.jpgMy Droid turbo 2 has a piece of the black plastic that surrounds the front screen that has cracked off (the bezel?). Is this easily replaceable? The screen is fine, it has a tempered glass protector. Not sure how long I'll keep the phone as it has the nasty habit of going from 20% to shutting off in a matter of moments...But, I want to preserve any potential vlaue it may have by not having any physical damage. Is this an easy diy? I'd consider having it done along with the battery, but not sure the battery is worth the investment based on the conflicitng posts I've read. The top right is missing about 1/4 " and the bottom left has a small crack, about 1/16".

Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 219
Message 2 of 2

Re: Is the front bezel easily replaceable? Screen is fine, but edge around it has cracked off

Hi cinderella1,

 

Parts of the phone are not available for purchase to end users since they are not considered consumer replaceable pieces. While not denying your technical skills for repairing the phone yourself, it is Motorola's policy to provide with the material for repairing our phones only to technicians that are affiliated with Motorola and have clearance with our engineering group. There are aspects of repairs that require special training and/or tools in order to assure proper performance. Performing your own repair could possibly cause the phone to work below the standards which are required.

 

Regards,

JM

Motorola Support