10-14-2016 05:23 AM - edited 10-17-2016 06:07 AM
is there any update on when or if the shattershield replacement lens will be in stock again?
Please go ahead and follow these steps: Click here.
Motorola can replace your Moto ShatterShield™ for a fee of $59.99 + tax.
OR, we can send you one and you can replace it yourself for $29.99 + tax.
10-15-2016 01:36 PM
One of the reasons I bought this phone was the ability to replace the lens myself and not have to send it in. I'm not real happy with Motorola on this one. I contacted them about the lens being out of stock and was just told it was out of stock. Nothing else. Now I have a phone that has a feature that is not what I thought it was. It was sold as a phone with a replaceable lens that I could replace myself.
04-07-2017 06:11 PM
Those of you who have done this yourselves...HOw easy is it? my screen is really getting scuffed and scratched up. I have the replacement kit sitting here for a while now, but I have been scared to try it. I guess my biggest concern is getting it on centered. I really suck at doing that with screen protectors. Anyone who has done this that can give me some encouragement? :-)
08-09-2017 01:45 AM
Still not available? This is some terrible customer service!
How hard can it be to make these lenses available again? So many requests, no valid solution. This is not a minor issue.
I need a replacement lens (or multiple) in Europe. I don't want to pay to get this repaired in the shop. I can do this myself. I can't miss my phone for 6 weeks.
Please please please: make these available!
08-09-2018 03:13 AM
The shattershield lens was never released for sale in Europe as the Droid Turbo and Droid Turbo 2 is an American phone. However, we do no have some in stock to send as a goodwill gesture and we will be more than happy to send one your way.
Could you please confirm that you mean the Shattershield lens (protector) and not the entire display? And if so, please send me a PM with the following details:
- Full postal address.
- Full name.
- Phone number.
-IMEI number of your phone.
- E-mail address.
- Proof of purchase of your device.