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1st Gen Turbo Suddenly Starts Shutting Down with 50%+ Battery

2018-08-22, 1:13 AM

I have NEVER had any problem with my Droid Turbo, which I love, and was the first phone I actually waited for to come out and bought outright...

 

While I have moved this phone and it's service to AT&T, I have not had any issues until the last week or so...

 

Even if I the phone shows (under Settings - Battery) to be at 57% battery, the phone will randomly shut down while giving an error message that I have a low battery...

 

I have not installed any new apps and have made not changes to the phone...I have not changed the way I use or charge the phone...

 

Today I let it run down all the way to 0% and it shut off (after having to reboot it several times after it shutting down) and then charging it to 100% while it was turned off, in the hopes of "recalibrating" the battery, but alas, it still continues this random shutdown...

 

Any thoughts, hints, or suggestions would be greatly appreciated...I really love this phone and hate the idea of having to purchase something else, not only for the cost, but I don't see what has changed all of a sudden...

 

Many thanks of appreciation in advance!!!

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2 Posts

08-22-2018

Brazil

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Re: 1st Gen Turbo Suddenly Starts Shutting Down with 50%+ Battery

2018-08-22, 1:41 AM

Hey there!

 

When recharging your phone are you using the turbo charger?

A similar issue has been adressed here and it seems that using the TC helped in the given situation.

 

I also did a reserch on it and found this options:

"Potential Solutions:

 

  • Drain the battery, then leave it plugged into the turbo charger for a couple of hours, before turning it back on. Do this twice.
  • Turn the phone off and charge it with the turbo charger overnight. This should re-calibrate the battery meter.
  • Try using an application such as Advanced Battery Calibrator to reset the battery file.
  • Save all important data and perform a hard reset."

The last one i would not recomend, since several users are reporting it didn't work. 

Please, let me know if you tried them and any other new information you have. 

I hope it helps! :smileyhappy:

 

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Re: 1st Gen Turbo Suddenly Starts Shutting Down with 50%+ Battery

2018-08-22, 1:49 AM
I will try these steps, with the exception of the last one, this weekend...thank you...
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04-05-2021

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