cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
HarshaMoto
What's DOS?
Posts: 22
Registered: ‎06-14-2011
Location: India
Views: 1,939
Message 1 of 7

Droid Ultra GSM Doesn't Work


Hey everyone got Droid Ultra from usa im from india as per fcc regulations GSM is factory unlocked by verizon wirelss 



i bought two Droid Ultras and one is activated and used for 3 months in that handset GSM Working 100% Fine no issues i can get data calls and text and mms..no issues so far and another one is never activated droid ultra in that handset gsm is not working its showing signal when inserted sim card after few seconds it will show emergency or no signal i dont know whats going on that with the handsets but cdma working fine



this guy also from and facing same issue like me with his droid ultra



http://www.rimweb.in/forums/topic/36819-motorola-droid-mini-gsm-issues/



 any solution will be help me greatly thanks Smiley Happy 

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 1,896
Message 2 of 7

Re: Droid Ultra GSM Doesn't Work


I think that GSM phones don't need to be activated to work (I could be wrong about that).



The Droid series phones are CDMA phones that support GSM bands.  Since the phone was never activated, and the activated phone does work, this one may need to be activated as well.



I'm not sure about any of this, but it kind of makes sense.

Carlton39
What's DOS?
Posts: 5
Registered: ‎04-28-2014
Location: Mexico
Views: 1,896
Message 3 of 7

Re: Droid Ultra GSM Doesn't Work


Motorola Help told me that a Verizon Droid Ultra can not be used for data from a GSM system and can not be modified to work. I was told by the cell phone store here in Georgia, USA that just changing the SIM card would make it possible to use a Verizon phone on GSM. I can make and receive calls but that is all. If I try to Sync with Google, the message is, can not find server. I am changing to an unlocked Moto X if I can find out how to save my Contacts from an inactive Verizon Droid Ultra

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 1,896
Message 4 of 7

Re: Droid Ultra GSM Doesn't Work



Carlton39 said:


Motorola Help told me that a Verizon Droid Ultra can not be used for data from a GSM system and can not be modified to work. I was told by the cell phone store here in Georgia, USA that just changing the SIM card would make it possible to use a Verizon phone on GSM. I can make and receive calls but that is all. If I try to Sync with Google, the message is, can not find server. I am changing to an unlocked Moto X if I can find out how to save my Contacts from an inactive Verizon Droid Ultra


View original


There are APN settings that need to be changed to use the Verizon phone (CDMA ) on a GSM carrier.  I believe there are people in here who have done it, but since you're getting an X, it's kind of a moot point.

HarshaMoto
What's DOS?
Posts: 22
Registered: ‎06-14-2011
Location: India
Views: 1,896
Message 5 of 7

Re: Droid Ultra GSM Doesn't Work


Ok,Guys i got Gsm working again the main problem caused that IMEI Number doesnt into international database so indian carriers blocked gsm on our handsets we raised issue to Motorola usa after that Kirk From Motorola added our IMEI Into database via GSMA Now we got gsm working



Thanks Moto Thanks kirk



 

Carlton39
What's DOS?
Posts: 5
Registered: ‎04-28-2014
Location: Mexico
Views: 1,896
Message 6 of 7

Re: Droid Ultra GSM Doesn't Work


To HarshaMoto:



Thanks for the info concerning the APN settings on my Ultra. I called the phone shop to arrange to switch to a Moto X and mentioned your suggestion to the phone guy. He said he could change the APN settings and recommended that I try the Ultra with the new APN settings before trading for a new phone. I can get Gmail now but the phone still does not work properly on AT&T. I think it is probably better to get the Moto X and eliminate the Verizon problems.



Thanks for your help.



Carlton

sameer33339
What's DOS?
Posts: 1
Registered: ‎03-24-2017
Location: IN
Views: 1,481
Message 7 of 7

Re: Droid Ultra GSM Doesn't Work

WATS the procedure dear. I am facing the same problem