07-06-2016 09:11 AM
I have just bought a Moto G 4 plus three days ago. I have a major problem with my screen. When I make a call (using the phone or another app like whatsapp) the screen goes black and stays locked no matter if I try to unlock it using the screen or the side buttons.
This is desperating. Don't know if it's an Android or phone's problem.
¿Could somebody help?