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SmartGuy104
Paper Tape
Posts: 7
Registered: ‎10-23-2015
Location: Brazil
Views: 1,647
Message 1 of 3

No Bluetooth connection - Droid Maxx

Over the past few weeks I've noticed that my Maxx will simply not connect to ANY bluetooth device. It recognizes that devices are nearby and it offers me to connect, but as soon as i do so, within 10 seconds, it just says 'device disconnected'. This occurs on both my Bluetooth setup in the car (2015 Sierra) and a headset (BlueAnt T1). It does sometimes pair with my Fitbit, but it seems to take hours before it updates my steps, so i'm guessing the bluetooth is having problems. 

 

Any ideas on how to figure out the cause and/or a solution? 


Thanks!

Moto Sr Moderator
Moto Sr Moderator
Posts: 4,233
Registered: ‎02-25-2016
Location: US
Views: 1,640
Message 2 of 3

Re: No Bluetooth connection - Droid Maxx

Try deleting the devices you have paired, and then recreating the pairings. I had to do this on my MXPE after a system update

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-This is a peer to peer support forum, MOTOXPRTs are volunteers, not Motorola employees
SmartGuy104
Paper Tape
Posts: 7
Registered: ‎10-23-2015
Location: Brazil
Views: 1,610
Message 3 of 3

Re: No Bluetooth connection - Droid Maxx

Thanks, but your suggestion didn't work directly. I tried to re-pair but again it just dropped immediately after connecting. However, I entered Recovery Mode and wiped the cache partition. When i started back up, the pairing was again gone. However after repairing this time, it's working like a charm. 
Thanks for the help!