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43 Posts

06-03-2010

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Pocket Dialing Anyone??

2013-08-22, 7:44 AM


I have had my Maxx since launch day. So far it has made 6 calls while in my shorts pocket. Shorts are loose fitting not tight and I don't carry anything else in that pocket but my Phone. Has anyone else had this problem I called Verizon and am going in this morning to go over the settings with them to make sure I haven't done something in error. Anyone else expreiencing this hiccup? 

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4825 Posts

03-15-2011

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Re: Pocket Dialing Anyone??

2013-08-22, 9:42 AM


Before putting the phone in your pocket, are you tapping the wake/sleep/power button to turn the screen off? 



If not, the screen will stay on until the timeout you set and a pocket-dial is likely. Even if the phone has "pocket detection" it takes a few seconds to engage so it could place a call  before it properly goes into that mode.

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43 Posts

06-03-2010

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Re: Pocket Dialing Anyone??

2013-08-22, 10:57 AM


The  calls usually take place between 10 and 15 minutes after it's been in my pocket. I always shut the phone down. this is purely random occurances over the past 3 days.

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Re: Pocket Dialing Anyone??

2013-08-22, 11:33 AM


Well this one is very odd - let's see if anyone reports it.



By any chance, do you have touchless controls enabled? 



If so, in settings -> touchless controls, is "Call while locked" checked?



If yes, tap on the "Confirm before calling" option - is "always place call without confirming" selected (this seems to be the default)?



If yes, try setting it to always ask and see if that helps.



 



Just wondering if your voice isn't triggering a command.



Let us know!

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Re: Pocket Dialing Anyone??

2013-08-22, 11:41 AM
You may have struck gold. It was checked. I'll see what happens today and report my experience back. Thanks for the tip.
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4825 Posts

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Re: Pocket Dialing Anyone??

2013-08-22, 11:45 AM


harle83 said:

You may have struck gold. It was checked. I'll see what happens today and report my experience back. Thanks for the tip.View original


 



We're all learning here - it's my pleasure to help. Let's just hope that fixes it. I look forward to hearing back, and if that does resolve the issue I'll ask Moto to change the default setting so it's a little less dial-crazy.

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1799 Posts

08-22-2010

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Re: Pocket Dialing Anyone??

2013-08-22, 13:46 PM


mk1151 said:



harle83 said:

You may have struck gold. It was checked. I'll see what happens today and report my experience back. Thanks for the tip.View original


 



We're all learning here - it's my pleasure to help. Let's just hope that fixes it. I look forward to hearing back, and if that does resolve the issue I'll ask Moto to change the default setting so it's a little less dial-crazy.


View original


Thanks, good to get a heads up on that.  This is an amazing piece of technology. I have a lot of learning to do.  

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19383 Posts

02-03-2016

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Re: Pocket Dialing Anyone??

2013-08-22, 14:47 PM


harle83 said:

You may have struck gold. It was checked. I'll see what happens today and report my experience back. Thanks for the tip.View original


I think this would be a stretch unless you are actually describing the new phone to someone at the time. If you are telling some that if you say "Okay Google Now... call Sue" it will call Sue and it calls Sue, then this is the issue.



Otherwise I am stumped.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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Re: Pocket Dialing Anyone??

2013-08-22, 17:07 PM
Well Matt that makes both of us. It continued this morning and I took it back to Verizon where it did it again. Since they were out of Masses, I got a new HTC One. So so much for that. Now I have a different phone with less features.Too bab I had to have the phone today.It better work and Motorola needs to step up supplies. There was no reason Ishould of had to take the HTC. This was a very disappointing experience.
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Re: Pocket Dialing Anyone??

2013-08-22, 17:42 PM


Sorry to hear that harle83. I wish we could have tried some additional troubleshooting.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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