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bikashprusty
What's DOS?
Posts: 1
Registered: ‎04-07-2017
Location: IN
Views: 994
Message 11 of 12

Re: Unread Icon on Messaging App Not Going Away

Need to restart the phone inorder to waive the notification icon

Muthoka
What's DOS?
Posts: 1
Registered: ‎02-09-2018
Location: KE
Views: 605
Message 12 of 12

Re: Unread Icon on Messaging App Not Going Away

The SMS could actually be there waiting to be read... In my case this issue arose when the screen and digitizer were being replaced. 

To solve, I backed up all messages to lenovo cloud using syncit.

I then proceeded to delete all messages selecting several at a time. 

Funny enough I saw an unread message at the bottom... I belive this message bore the day of manufacture and therefore was being displayed at the bottom.

 

After deleting.... No annoying new message icon.